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251-2022: *Update* Scheduled Outage: Thursday 08 December 2022 – COLS

2 December

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

Information

Update: This planned maintenance has been rescheduled and an outage will no longer occur on Sunday 04 December 2022 (AEDT).

250-2022: Services Restored: Thursday 01 December 2022 – Biosecurity Portal

1 December 2022

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.

Information

The unplanned service disruption to the Biosecurity Portal has been resolved. Clients registered through MyGov Digital Identity can now access the portal as normal. 

249-2022: New biosecurity first point of entry determination for Sydney Kingsford Smith Airport

1 December 2022

Who does this notice affect?

First point of entry (FPOE) operators, airlines, aircraft operators, importers, brokers and others.

What has changed?

A new determination for Sydney Kingsford Smith Airport commenced on 1 December 2022, Biosecurity (First Point of Entry—Sydney Kingsford Smith Airport) Determination 2022.

2022-37: NEXDOC – planned outage

Date of issue: 01 December 2022

Date of effect: 14 December 2022

Attention

Registered dairy exporters, manufacturers, agents, freight forwarders, approved export permit issuers and EDI users.

Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.

Purpose

To notify Next Export Documentation (NEXDOC) system users of a planned outage.

248-2022: Unplanned Service Disruption: Thursday 01 December 2022 – Biosecurity Portal

1 December 2022

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.

Information

The Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients registered through MyGov Digital Identity are unable to submit new import inspection requests.

247-2022: Services Restored: Wednesday 30 November 2022 – BICON payments

30 November 2022

Who does this notice affect?

All clients attempting to submit and/or pay for permit applications using the Department’s Biosecurity Import Conditions System (BICON).

Information

The unplanned service disruption affecting the Biosecurity Import Conditions System has been partially resolved. Clients can now submit permit applications with payment as normal.

The issue preventing some clients from attaching documents to permit applications has not been resolved. This issue is still under investigation.  

246-2022: Unplanned Service Disruption: Wednesday 30 November 2022 – BICON

30 November 2022

Who does this notice affect?

All clients attempting to submit and/or pay for permit applications using the Department’s Biosecurity Import Conditions System (BICON).

Information

The Biosecurity Import Conditions System is currently experiencing an unplanned service disruption. As a result, some clients are receiving errors when:

245-2022: Services Restored: Wednesday 30 November 2022 – DAFF messaging

30 November 2022

Who does this notice affect?

All users of the below systems:

  • Agriculture Import Management System (AIMS)
  • Import Management System (IMS)
  • Integrated Cargo System (ICS)
  • Cargo Online Lodgement System (COLS)

Information

The unplanned service disruption to the Integrated Cargo System (ICS) has been resolved and DAFF systems are now receiving incoming messages from the ICS.