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154-2022: Unplanned Outage: Thursday 25 August 2022 – COLS, PEBS, MARS

25 August 2022

Who does this notice affect?

All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.

All shipping agents or operators of maritime conveyances who are required to report pre-arrival information.

All importers of plants, cats and/or dogs who are required to use the Post Entry Biosecurity System.

Information

The following systems are currently experiencing an unplanned outage:

Passionfruit from Vietnam

We have published import conditions for fresh passionfruit from Vietnam on our Biosecurity Import Conditions system (BICON). Import permits can now be issued.

The decision to commence imports will be a commercial decision between an exporter in Vietnam and an importer in Australia. The importer must meet the import conditions as set out in BICON.

153-2022: Service Disruption: Sunday 28 August 2022 - BICON

22 August 2022

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 Sunday 28 August 2022 (AEST).

Action

Users are advised to frequently save any in-progress permit applications during this maintenance period.

152-2022: Scheduled Outage: Friday 26 August to Saturday 27 August 2022 – COLS, MARS

22 August 2022

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

151-2022: Service Disruption: Wednesday 24 August 2022 – BICON

22 August 2022

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.

Information

The department is conducting I.T. infrastructure maintenance from 23:00 to 23:05 Wednesday 24 August 2022 (AEST).

BICON will still be available during this time, however users will not be able to complete the following operations:

150-2022: Services Restored: Monday 22 August 2022 – PEBS

22 August 2022

Who does this notice affect?

All importers of plants, cats and/or dogs attempting to use the Post Entry Biosecurity System (PEBS).

Information

The unplanned service disruption to the Post Entry Biosecurity System (PEBS) has been resolved. Clients can now create and progress bookings as normal.

Action

No action required. The department apologises for any inconvenience caused.

149-2022: Unplanned Service Disruption: Monday 22 August 2022 – PEBS

22 August 2022

Who does this notice affect?

All importers of plants, cats and/or dogs attempting to use the Post Entry Biosecurity System (PEBS).

Information

The Post Entry Biosecurity System (PEBS) is currently experiencing an unplanned service disruption. As a result, clients may be unable to create new bookings or progress existing bookings.

Action

The department is investigating the issue as a high priority and apologises for any inconvenience caused. The department will advise once this issue has been resolved.

Helping Regional Communities Prepare for Drought Initiative

Strong networks and local leadership play an important role in building the drought resilience of agriculture-dependent communities.

That’s why the Future Drought Fund is investing in the Helping Regional Communities Prepare for Drought Initiative (the Initiative).

It is delivered in partnership with the Foundation for Rural & Regional Renewal (FRRR) and the Australian Rural Leadership Foundation (ARLF).