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173-2020 - BICON unavailable from 23:00 Saturday 10 October to 03:30 Sunday 11 October 2020 (AEDT)

6 October 2020

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) System during this planned maintenance period.     

Information

Due to scheduled maintenance, the Department’s Biosecurity Import Conditions (BICON) system will be unavailable from 23:00 Saturday 10 October to 03:30 Sunday 11 October 2020 (AEDT).  

171-2020 - Services Restored: As of Wednesday 30 September 2020 – DAWE invoices/receipts

30 September 2020

Who does this notice affect?

All users making payments to the department via the below systems:

  • Cargo Online Lodgement System (COLS)
  • Maritime Arrival Reporting System (MARS)
  • Online Payment Service (OPS)
  • Post Entry Biosecurity System (PEBS)

Information

The issue preventing invoices/receipts from being issued through the above systems has been resolved.

The backlog of failed invoices/receipts has been resent. The department apologises for any inconvenience caused.

170-2020 - Temporary changes to import certificate requirements for fresh produce, cut flowers, plants and other imported plant-based commodities extended to June 2021

30 September 2020

Who does this notice affect?

Importers of horticultural fresh produce, cut flowers, plants and other plant-based commodities.

This temporary change is relevant to the use of original paper phytosanitary certificates (PCs). It does not apply to countries that already provide original PCs in electronic format, for example, ePhytos or eCerts.

Background

The COVID-19 pandemic continues to impact the movement of airfreight and courier mail in multiple countries.

169-2020 - Temporary changes to import certificate requirements for imported animals, biological and animal-based goods extended to 30 June 2021

29 September 2020

Who does this notice affect?

Importers of animals, biological and animal-based goods.

This temporary change relates to the import of goods where there is currently a reliance on original paper health certificates (HCs). It does not apply to imports of goods where exporting countries already provide original HCs in electronic format.

Background

The COVID-19 pandemic continues to impact the movement of airfreight and courier mail in multiple countries.

168-2020 - Scheduled Outage: Saturday 03 October to Sunday 04 October 2020 – Multiple Systems

29 September 2020

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned outage period.

All importers and customs brokers who are awaiting outcomes of biosecurity assessments during this planned outage.

All clients using the Paperless process to lodge Self Assessed Clearance declarations to the department for biosecurity assessment.

167-2020 - Services Restored: Tuesday 29 September 2020 – IMS

29 September 2020

Who does this notice affect?

All clients submitting air cargo freight for biosecurity assessment via Cargo Reports SACs and Short Form SACs.

Information

The issue causing a service disruption to the Import Management System (IMS) has now been resolved.

The department apologises for any inconvenience caused.

Further information:   

If you have any concerns or questions please contact us at Information.

166-2020 - Unplanned Service Disruption: Tuesday 29 September 2020 – IMS

29 September 2020

Who does this notice affect?

All clients submitting air cargo freight for biosecurity assessment via Cargo Reports SACs and Short Form SACs.

Information

An unplanned service disruption is preventing departmental staff from accessing the Import Management System (IMS).

Clients anticipating outcomes for Cargo Reports SACs and Short Form SACs from the IMS should expect delays until the issue is resolved.