08-2025: Urgent Scheduled Outage: Monday 13 January to Tuesday 14 January 2025 – DAFF messaging, EVE, SeaPest
13 January 2025
Who does this notice affect?
All clients submitting the below declarations:
Main site content
07-2025: Unplanned Outage: Monday 13 January 2025 – myID
13 January 2025
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your Digital ID’ (myID) pathway.
Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).
13-2025: Upcoming changes to emergency measures to manage Xylella in imported nursery stock hosts
16 January 2025
Who does this notice affect?
This notice affects importers of live plants (nursery stock), customs brokers and departmental staff.
06-2025: Foot and Mouth Disease Outbreak in Germany
13 January 2025
Who does this notice affect?
Importers and brokers who have imported or plan to import goods containing or derived from foot and mouth disease (FMD)-susceptible species (including cattle, sheep, pigs, deer, giraffe, elephants, camelids (alpacas, llamas and camel)) to Australia from Germany since 14 November 2024.
03-2025: Services Restored: Wednesday 08 January 2025 – COLS
08 January 2025
Who does this notice affect?
All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.
Information
Resolved time:
As of: 12:45 Wednesday 08 January 2025 (AEDT).
The unplanned service disruption to the Cargo Online Lodgement System (COLS) has been resolved. Clients can now submit lodgements as normal.
Action
No action required. The department apologises for any inconvenience caused.
310-2024: Unplanned Service Disruption: Tuesday 24 December 2024 – COLS
24 December 2024
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
Information
The department’s Cargo Online Lodgement System (COLS) experienced an unplanned service disruption between 11:15 and 12:40 Tuesday 24 December 2024 (AEDT).
Action
No action is required. Clients should be able to lodge documents as normal.
2024-75: Horticulture – Update to packhouse grower supplier model instructional material
20 December 2024
Purpose
This Industry Advice Notice (IAN) is to advise industry and accredited property applicants of changes to instructional material for the packhouse grower supplier model (the model).
309-2024: List of treatment providers: treatment provider suspended - Ecolab (City of Industry) (AEI: US4077SB)
20 December 2024
Who does this notice affect?
Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, offshore treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal agents and master consolidators.
What has changed?
Following identification of critical non-compliance, we have suspended Ecolab (City of Industry) (AEI: US4077SB) on the List of treatment providers to ensure biosecurity risk is managed.
2024-34: Non-prescribed Goods – 2024-25 – End of year closure arrangements
20 December 2024
Purpose
This Industry Advice Notice (IAN) is to advise industry stakeholders and Authorised Officers of the 2024 25 end of year closure office arrangements for the department and the non-prescribed goods export program.