307-2025: PEQ Animal Care Declaration form now included in PEBS booking confirmation
8 September 2025
Who does this notice affect?
All importers of cats and/or dogs who use the Post Entry Biosecurity System (PEBS).
Main site content
304-2025: List of treatment providers update: treatment provider suspended –M/s. Elite Services (AEI: IN0588MB)
4 September 2025
Who does this notice affect?
Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, offshore treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal agents and master consolidators.
What has changed?
Following identification of critical non-compliance, we have listed M/s. Elite Services (AEI: IN0588MB) as ‘suspended’ on the List of treatment providers.
2025-48: Plant Exports – Outage for department systems using an online payment service
02 September 2025
Purpose
This Industry Advice Notice (IAN) is to notify industry of a scheduled outage for multiple departmental systems that provide an online payments service.
Summary of changes and key points
The following exports systems will be unavailable from 11:00pm Thursday 4 September 2025 to 3:00am Friday 5 September 2025 (AEST) due to the engagement of a new service provider for online payments:
Bivalve molluscs and bivalve mollusc products
Improving access to imported food safety requirements
Imported food safety requirements are now included in the Biosecurity Import Conditions system (BICON).
Imported food notices
We publish Imported Food Notices to inform staff, clients, appointed laboratories and Food Standards Australia New Zealand (FSANZ) on matters relating to changes to operational requirements in the monitoring of food imported into Australia. These notices are essential for stakeholders to keep abreast of issues relating to imported food requirements.
Subscribe to the Imported Food email list to be notified of new releases
295-2025: Scheduled Outage: Thursday 04 September to Friday 05 September 2025 – COLS, COLSB2G, MARS, OPS and PEBS
01 September 2025
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
All users of the Cargo Online Lodgement System Business to Government (COLSB2G) system during this planned maintenance period.
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.
293-2025: Commencement of the 2025-26 Brown marmorated stink bug (BMSB) Risk Season - 1 September 2025
29 August 2025
Who does this notice affect?
Stakeholders in the import and shipping industries—including Master Consolidators, vessel masters, freight forwarders, treatment providers, Biosecurity Industry Participants, importers, customs brokers and principal agents—associated with shipping or importing goods that require increased intervention during the 2025-26 BMSB risk season.
Safeguarding Australia Together: Celebrating National Biosecurity Week 2025
Swift action by a Sydney importer stops Red Imported Fire Ants in their tracks
A routine delivery quickly became a biosecurity success story, after quick-thinking staff at a Sydney importer sprang into action after spotting ants inside a 40-foot container of vehicle radiators from overseas.
270-2025: Unplanned Service Disruption: Friday 15 August 2025 – BICON website (payments and application submission)
15 August 2025
Who does this notice affect?
All clients required to use the department’s Biosecurity Import Conditions System (BICON) website to submit and/or pay for import permit applications.
Information
Start time: As of: 13:20 Friday 15 August 2025 (AEST).
The BICON website is currently experiencing an unplanned service disruption to financial functions. As a result, users may experience errors/failures when attempting to submit and/or make payments for import permit applications via BICON.