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358-2025: Scheduled Outage: Thursday 30 October to Friday 31 October 2025 – COLS

23 October 2025

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).

Information

Due to scheduled system maintenance, there will be a scheduled outage to COLS from 23:00 Thursday 30 October to 02:00 Friday 31 October 2025 (AEDT). COLS users will be unable to access this service for the duration of the outage window.

353-2025: Urgent Scheduled Service Disruption: Friday 17 October 2025 – COLS, COLSB2G, PEBS

17 October 2025

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All users of the Cargo Online Lodgement System Business to Government (COLSB2G) system during this planned maintenance period. All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System (PEBS) during this planned maintenance period.

349-2025: Services Restored: Thursday 16 October 2025 – Biosecurity Portal

16 October 2025

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.

Information

Restored time:

As of: 17:03 Thursday 16 October 2025 (AEDT).

Detail:

The unplanned service disruption to the Biosecurity Portal has been resolved. As a result, users can now lodge inspection booking requests via both login pathways of the Biosecurity Portal as normal.