12 March 2025

Who does this notice affect?

Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your Digital Identity to access’ pathway.

12 March 2026

Who does this notice affect?

All clients submitting the below import declarations:

• Full Import Declaration (FID)
• Long Form Self Assessed Clearance (LFSAC)
• Short Form Self Assessed Clearance (SFSAC)
• Cargo Report Self Assessed Clearance (CRSAC)
• Cargo Report Personal Effects (PE)
• Cargo Reports GAS
• Cargo Reports BMSB

Information

Restored time: As of: 01:00am Thursday 12 March 2026 (AEDT).

In August 2025, we released a discussion paper seeking public feedback on the proposed scope for the National Food Security Strategy. We received over 400 responses from people across Australia sharing their diverse views and experiences. This included industry associations, farmers, retailers, manufacturers, nonprofits, researchers, government officials, and the public.

10 March 2026

Who does this notice affect?

All clients contacting the department via phone for General Enquiries 1800 900 090.

What has changed?

On 09 March 2026, a system issue caused call routing disruptions on selected departmental lines associated with the 1800 900 090 General Enquiries service, impacting some clients’ ability to contact the department. Services have since been restored.

The department apologises for any inconvenience caused.

Further information

Call 1800 900 090

10 March 2026

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All importers of plants, cats and/or dogs who will be required to upload documents via the Post Entry Biosecurity System during this planned maintenance period.

All clients required to upload documents via the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period.

06 March 2026

Who does this notice affect?

Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).

Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.

06 March 2026

Who does this notice affect?

Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approve Arrangement Management Product (AAMP).

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned outage.

06 March 2026

Who does this notice affect?

All clients submitting the below import declarations:

• Full Import Declaration (FID)
• Long Form Self Assessed Clearance (LFSAC)
• Short Form Self Assessed Clearance (SFSAC)
• Cargo Report Self Assessed Clearance (CRSAC)
• Cargo Report Personal Effects (PE)
• Cargo Reports GAS
• Cargo Reports BMSB

Information

Start time: As of: 16:05 Tuesday 03 March 2026 (AEDT).