Main site content

Contingency arrangements for system outages

Department of Agriculture, Water and the Environment (the department) has reviewed its arrangements for clearing imported cargo when the Australian Customs and Border Protection Service (Customs) Integrated Cargo System (ICS) or the key the department import systems are not available. After an extensive consultation period with industry we have developed the following documents to provide information and guidance during contingency arrangements:

Broker Reports

​​​​​What is Broker Reports?

Broker Reports is an online application that allows commercial entities (brokers and importers) to access reports of their current business and financial position with regards to AIMS entries. 

The reports available are:

BICON import permits

​​​​The importation of some commodities is, by law, subject to the biosecurity conditions outlined in the departments Biosecurity Import Conditions (BICON) system. Some commodities are only allowed into Australia upon the granting of an import permit from the department.

Online services and systems

Biosecurity Portal

The Biosecurity Portal allows the Australian importing industry to conveniently book and manage inspection bookings in a self-serve online location at any time.

The Portal currently supports all approved arrangements, brokers, importers, as well as freight forwarders, and individuals who do not have an ABN.