171-2024: Biosecurity Operations Division (BOD) - Cargo Operations-Assessment – Expected behaviour when interacting with the department
5 August 2024
Who does this notice affect?
This notice is for all participants involved in importing goods into Australia and their onshore management.
What has changed?
This advice clarifies acceptable behaviour when interacting with the department whether that be in person, via email, phone, text, including via the departments Cargo Online Lodgement System (COLS).