Vessel Contacts

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National Office

Street Address: 18 Marcus Clarke St, Canberra City ACT 2601
Postal Address: GPO Box 858, Canberra ACT 2601
Phone: +61 2 6272 3933
Free call: 1800 900 090 (From within Australia - calls from mobile and public phones may incur additional charges) or outside Australia + 61 8 8201 6185
Vessels web page: Vessels

Maritime National Co-ordination Centre (MNCC)

For general vessel enquiries and MARS queries

Street Address: 10 Corbett Court, Export Park Adelaide Airport 5950
Phone: 1300 004 605
Fax: 1300 005 882
Email: Maritime NCC

MNCC operating hours: Australian Eastern Standard Time (AEST)

  • Weekdays (Monday-Friday): 0700-1900 hours
  • Weekends (Saturday & Sunday): 0900-1700 hours

These operating hours will be supplemented with an additional on-call arrangement for urgent assessments and biosecurity incidents:

  • Weekdays (Monday-Friday): 1900-2030 hours
  • Weekends (Saturday-Sunday): 1700-2030 hours.

QLD

Townsville including Abbot Point, Lucinda, Bowen

Street Address: Ground Floor, River Quays Building 7-12 Tomlins St, Townsville QLD 4810
Postal Address: Townsville Port, GPO Box 858 Canberra ACT 2601
Phone: Business Hours +61 7 47897818
After hours +61 7 47897819

Mackay including Dalrymple Bay, Hay Point, Whitsundays

Street Address: Mackay Marina, Mulherin Drive, Mackay Harbour QLD 4740
Postal Address: Mackay Port, GPO Box 858, Canberra ACT 2601
Phone: +61 7 4955 9607
After hours mobile: 0427 861 911

Gladstone including Port Alma

Street Address: Level 4, Gladstone City Plaza, 100 Goondoon St Gladstone, QLD 4680
Phone: +61 7 4976 6600
After hours: 07 4976 6620

Bundaberg

Street Address: 5B Scotland Street, East Bundaberg QLD 4670
Postal Address: Bundaberg Port, GPO Box 858 Canberra ACT 2601
Phone: +61 7 4186 9529
After hours: 0475 829 822

Brisbane

Street Address: Port Central 1, Tenancy 1, 2 Port Central Drive, Port of Brisbane QLD 4178
Postal Address: Brisbane Port, GPO Box 858, Canberra ACT 2600
Phone: +61 7 3895 9721
After hours: 0400 919 001
Email:  Brisbane Seaports

Cairns including Mourilyan, Cape Flattery, Karumba

Street Address: Building 114 Catalina Crescent, Airport Business Park, Cairns Airport, Cairns QLD 4870
Postal Address: Cairns Port, GPO Box 858 Canberra ACT 2601
Phone: +61 7 4241 7886
After hours: 0417 749 256 (on-call officer)
Email: Cairns ISG

Weipa

Street Address: Customs House, Florence Hibberd St. Weipa, QLD 4874
Postal Address: Weipa Port, GPO Box 858 Canberra ACT 2601
Phone: +61 7 4241 7886
After hours: 0417 749 256 (on-call officer)

Thursday Island

Street Address: Pearls Building, 38 Victoria Parade, TI 4875
Postal Address: PO Box 24, Thursday Island QLD 4875
Phone: +61 7 4069 1185
After hours: 0428 755 293

NSW

Gold Coast (including Goodwood Island, Yamba, Southport

Street Address: Eastern Ave, Bilinga, QLD 4225
Postal Address: Gold Coast and Southport Ports, GPO Box 858, Canberra ACT 2601
Phone: +61 7 5658 1305
Email: Cool Controller
After hours: 0400 123 901

Sydney

Street Address: 185 O'Riordan St, Mascot NSW 2020
Postal Address: Sydney Port, GPO Box 858 Canberra ACT 2601
Phone: +612 8035 5390
After hours: 0408 179 487 (after hours)
Email: Seaports Sydney

Port Kembla including Twofold Bay/Eden/Jervis Bay

Street Address: Level 2, Maritime Centre, 91 Foreshore Road, Port Kembla NSW 2505
Postal Address: Port Kembla Port, GPO Box 858 Canberra ACT 2601
Phone: +61 2 4258 1150
Phone: Business hours and after hours mobile: 0409 049 665
Email: Seaports Port Kembla

Newcastle including Coffs Harbour, Lord Howe

Street Address: Unit D1, 45 Fitzroy Street, Carrington NSW 2294
Postal Address: Newcastle Port, GPO Box 858, Canberra ACT 2601
Phone: +61 2 4935 6700
Mobile: 0407 699 061
After hours: 0438 440 950
Email: Seaports Newcastle

 

VIC

Melbourne including Geelong, Portland, Westernport

Street Address: 5 McClure Rd, Kensington VIC 3031
Postal Address: Melbourne Port, GPO Box 858, Canberra ACT 2601
Phone: +61 3 8387 0100
After hours: 0417 682 985

TAS

Hobart

Street Address: 13 St John’s Avenue, New Town TAS 7008
After hours: +61 3 61 653 777 or 0418 125 634

WA

Fremantle including Barrow Island

Street Address: 16 Mews Road, Fremantle. WA 6162
Postal Address: Fremantle Port, GPO Box 858 Canberra ACT 2601
Phone: +61 8 6232 7020
After hours: 0411 724 510 (24 hours on call)
Email: Fremantle.seaports@agriculture.gov.au

Albany, including Bunbury and Esperance

Street Address: 49 Bolt Terrace, Albany WA 6332
Postal Address: Albany Port, GPO Box 858 Canberra ACT 2601
Phone: +61 8 9866 7425
Mobile: 0429 001 208
After hours: 0411 724 510 (24 hours on call)
Email: biosecurity.albany@agriculture.gov.au

Broome including Derby, Cockatoo Island, Koolan Island

Street Address: 401 Port Drive, Broome WA 6725
Postal Address: Broome Port, GPO Box 858 Canberra ACT 2601
Phone: 08 9194 1200
After Hours – 08 9132 0275
Email: biosecurity.broome@agriculture.gov.au

Karratha including Dampier, Port Walcott, Onslow

Street Address: Unit 1/9 DeGrey Place, Karratha, WA 6714
Phone: +61 8 9142 0350 (Karratha Office)
After hours: 0409 225 805
Email: biosecurity.karratha@agriculture.gov.au 

Port Hedland

Street Address: 2a, 42 Anderson Street, Port Hedland WA 6721
Postal Address: Port Hedland Port, GPO Box 858 Canberra ACT 2601
Phone: 08 9132 0275 (Including after hours)
Email: biosecurity.porthedland@agriculture.gov.au

Geraldton

Street Address: 5E Burges Street, Geraldton WA 6530
Postal Address: Geraldton Port, GPO Box 858 Canberra ACT 2601
Phone: +61 8 9965 5786
After hours: 0411 724 510 (24 hours on call)
Email: biosecurity.geraldton@agriculture.gov.au

SA

Adelaide

Street Address: Sir Donald Bradman Drive, Export Park, Adelaide International Airport SA 5950
Postal Address: Adelaide Port, GPO Box 858, Canberra ACT 2601
Phone: +61 1800 900 090 or 08 8201 6054 (out of hours)

NT

Darwin including Wyndham, Melville Island, Bing Bong (McArthur River Mine), Timor Sea, JPDA Oil and Gas, Gove-Nhulunbuy, Groote Eylandt

Street Address: 1 Pederson Road, Eaton NT 0820
Postal Address: Darwin Port, GPO Box 858, Canberra ACT 2601
Phone (and on-call): +61 08 8998 4927.
Email: NT cargo

External Territories

Christmas Island and Cocos (Keeling) Islands

Street Address: Wharf Precinct, Gaze Road Christmas Island, Indian Ocean Territory 6798
Postal Address: PO Box 584, Christmas Island, Indian Ocean Territory 6798
Phone: +61 8 9164 7456
Fax: +61 8 9164 7468
Mobile: + 61 439 215 456
Email: IOT@agriculture.gov.au
Last reviewed: 17 September 2020
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