Plant Exports - contact us

​​​​​​Contact us

[expand all]​

Authorised Officers

For all Authorised Officer queries from application to on-the-job questions.

Hotline: 1800 851 305

Email: Plant export training


All bookings should be made with the relevant region.


For queries regarding certification or EXDOC.

Email: EXDOC plant programs

Grain, seed and plant product

For queries regarding the export inspection and certification of grains, seeds, timber, hay, straw, stock feed, cotton, dried and processed herbs & spices and wood packaging.

Ph: 02 6272 3229

Email: Grain exports

Horticulture and nursery stock

For queries regarding the export inspection and certification of fruits & vegetables (fresh or dried), nursery stock (plants, cuttings or tissue culture), bulbs, tubers or cut flowers and foliage (fresh and dried).

Email: Horticulture exports

MICoR Plants

For importing country requirements queries relating to MICoR Plants.

Email: Micor plants

National Documentation Hub

To submit documents to the national documentation hub and for any queries regarding the national documentation hub.

Ph: 1800 851 306

Email: Plant exports NDH

Plant Exports Management System (PEMS)

For all PEMS queries.

Email: PEMS

Regional Plant Export offices

For all bookings and regional plant export inquiries.

Far North Queensland

Phone: +61 7 4030 7822
Email: CDO

South Queensland

Plant Export Appointments Office
Phone: +61 7 3246 8773
Email: Plant Export Bookings

Plant Export Certification Office
Phone: +61 7 3246 8719
Email: Plant Export Certification

Plant Export - General Queries and Registrations
Phone: +61 7 3246 8677
Email: Plant Export Certification

New South Wales

Phone: +61 2 8334 7613
Email: New South Wales - Plant Export


Plant Export - Appointments, General Queries & Registrations
Phone: +61 3 8308 5101
Email: Horticulture/Grains Victoria

National Documentation Hub
Phone: 1800 851 306
Email: National Documentation Hub


Phone: +61 36233 3036
Email: Tasmania Export Documentation

South Australia

Phone: +61 8 8201 6037
Email: South Australia Export Documentation

Northern Territory

Phone: +61 8 8920 7021
Email: Northern Territory Export Documentation

Western Australia

Phone: +61 8 9334 1580
Email: Western Australia Export Bookings

General inquiries

For all other inquiries.

Send an email.
Postal Address: GPO Box 858, Canberra ACT 2601
Phone: +61 2 6272 3933
Freecall: 1800 020 504 (from within Australia - calls from mobile and public phones may incur additional charges)

Register for updates

Stakeholders are encouraged to subscribe to the Industry Advice Notice (IAN) email notification system to receive announcements and updates on issues concerning the export of plants and plant products from Australia.

Last reviewed: 1 December 2020
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