Vessel Contacts

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National Office

Street Address: 18 Marcus Clarke St, Canberra City ACT 2601
Postal Address: GPO Box 858, Canberra ACT 2601
Phone: +61 2 6272 3933
Free call: 1800 900 090 (From within Australia - calls from mobile and public phones may incur additional charges) or outside Australia + 61 8 8201 6185
Vessels web page: Vessels

Maritime National Co-ordination Centre (MNCC)

For general enquiries and MARS queries

Street Address: 10 Corbett Crt, Export Park Adelaide Airport 5950
Postal Address:
Phone: 1300 004 605
Fax: 1300 005 882
Email: Maritime NCC

MNCC operating hours: Australian Eastern Standard Time (AEST)

  • Weekdays (Monday-Friday): 0700-1900 hours
  • Weekends (Saturday & Sunday): 0900-1700 hours

These operating hours will be supplemented with an additional on-call arrangement for urgent assessments and biosecurity incidents:

  • Weekdays (Monday-Friday): 1900-2030 hours
  • Weekends (Saturday-Sunday): 1700-2030 hours.

QLD

Townsville including Abbot Point/Lucinda/Bowen

Street Address: Ground Floor, River Quays Building 7-12 Tomlins St, Townsville QLD 4810
Postal Address: PO Box 1245, Townsville QLD 4810
Phone: Business Hours +61 7 47897818
After hours +61 7 47897819

Mackay including Dalrymple Bay/Hay Point/Whitsundays

Street Address: Mackay Marina, Mulherin Drive, Mackay Harbour QLD 4740
Postal Address: PO Box 1517, Mackay Harbour QLD 4740
Phone: +61 7 4955 9600
Mobile: 0427 861 911

Gladstone including Port Alma

Street Address: Level 4, Gladstone City Plaza, 100 Goondoon St Gladstone, QLD 4680
Postal Address: PO Box 1682, Gladstone QLD 4680
Phone: +61 7 4976 6600

Bundaberg

Street Address: 5B Scotland Street, East Bundaberg QLD 4670
Postal Address: PO Box 815, Bundaberg QLD 4670
Phone: +61 7 4186 9529
Mobile: 0475 829 822

Brisbane

Street Address: Port Central 1, Tenancy 1, 2 Port Central Drive, Port of Brisbane QLD 4178
Postal Address: PO Box 222, Hamilton Central QLD 4007
Phone: +61 7 3895 9721
After hours: 0400 919 001
Email:  Brisbane Seaports

Cairns including Mourilyan, Cape Flattery, Karumba

Street Address: Building 114 Catalina Crescent, Airport Business Park, Cairns Airport, Cairns QLD 4870
Postal Address: Box 96, Cairns International Airport, Cairns, QLD 4870
Phone: +61 7 4241 7886
Mobile: 0417 749 256 (on-call officer)
Email: Cairns ISG

Weipa

Street Address: Customs House, Florence Hibberd St. Weipa, QLD 4874
Postal Address: PO Box 65, Weipa QLD 4874
Phone: +61 7 4069 7380
Mobile: 0417 749 256

Thursday Island

Street Address: Pearls Building, 38 Victoria Parade, TI 4875
Postal Address: PO Box 24, TI 4875
Phone: +61 7 4069 1185
Mobile: 0428 755 293

NSW

Yamba (Goodwood Island including Southport (Gold Coast)

Street Address: Eastern Ave, Bilinga, QLD 4225
Postal Address: PO Box 1413, Coolangatta QLD 4225
Phone: +61 7 5658 1305
Email: Cool Controller
Mobile: 0400123901

Sydney

Street Address: 1 Crewe Place, Rosebery NSW 2018
Postal Address: PO Box 657 Mascot NSW 1460
Phone: +612 8035 5390
Mobile: 0408 179 487 (after hours)
Email: Seaports Sydney

Port Kembla including Twofold Bay/Eden/Jervis Bay

Street Address: Level 2, Maritime Centre, 91 Foreshore Road, Port Kembla NSW 2505
Postal Address: PO Box 159, Port Kembla NSW 2505
Phone: +61 2 4258 1150
Phone: Business hours and after hours mobile: 0409 049 665
Email: Seaports Port Kembla

Newcastle including Coffs Harbour/Lord Howe

Street Address: Unit D1, 45 Fitzroy Street, Carrington NSW 2294
Postal Address: PO Box 69, Carrington NSW 2294
Phone: +61 2 4935 6700
Mobile: 0466770338
After hours: 0438 440 950
Email: Seaports Newcastle

VIC

Melbourne including Westernport

Street Address: 5 McClure Rd, Kensington VIC 3031
Postal Address: PO Box 1006 Tullamarine VIC 3043
Phone: +61 3 8387 0100
Mobile: 0417 682 985

Geelong:

Street Address: Corio Quay West, Corio Quay Road, North Shore VIC 3214
Postal Address: PO Box 1956, Geelong VIC 3220
Phone: +61 3 5277 3494
Fax: +61 3 5277 3332
Mobile: 0418 970 028

Portland:

Street Address: 25B Gawler Street, Portland VIC 3305
Postal Address: PO Box 779, Portland VIC 3305
Phone: +61 3 5523 3077
Fax: +61 3 5523 5697
Mobile: 0407 518 487

TAS

Hobart

Street Address: 13 St John’s Avenue, New Town TAS 7008
Hobart 24 hour On-Call: +61 3 61 653 777 or 0418 125 634

WA

Fremantle including Exmouth

Street Address: Birksgate Road, Rouse Head, North Fremantle WA 6160
Postal Address: PO Box 606, Welshpool WA 6106
Mobile: 0411 471 146

Albany

Street Address: 49 Bolt Terrace, Albany WA 6332
Postal Address: PO Box 5765, Albany WA 6332
Phone: +61 8 9334 1555
Mobile: 0429 001 208
After hours: 0411 724 510 (24 hours on call)

Bunbury

Street Address: Unit 3, 7 Bonnefoi Boulevard, Marlston Quay, Bunbury WA 6230
Postal Address: PO Box 2002, Bunbury WA 6231
Mobile: 0428 100 517

Esperance

Postal Address: PO Box 1703, Esperance WA 6450
Mobile: 0428 101 316

Karratha including Dampier/Port Walcott/Onslow

Street Address: Unit 1/9 DeGrey Place, Karratha, WA 6714
Postal Address: PO Box 189, Karratha, WA 6714
Phone: +61 8 9334 1555 (Perth)
After hours: 0409 225 805 (Karratha on-call)
Phone: +61 8 9142 0350 (Karratha Office)

Port Hedland

Street Address: 2a, 42 Anderson Street, Port Hedland WA 6721
Postal Address: PO Box 590, Port Hedland WA 6721
Phone: 08 9132 0275

Geraldton

Street Address: 5E Burges Street, Geraldton WA 6530
Postal Address: PO Box 2765, Geraldton WA 6530
Phone: +61 8 9965 5786
Mobile: 0427 001 763
Email: Geraldton Quarantine

SA

Adelaide

Street Address: Sir Donald Bradman Drive, Export Park, Adelaide International Airport SA 5950
Postal Address: PO Box 63, Export Park, SA 5950
Phone: +61 1800 900 090 or 08 8201 6054 (out of hours)

NT

Darwin including Wyndham/Melville Island/Bing Bong (McArthur River Mine)/Timor Sea /JPDA Oil and Gas/Gove-Nhulunbuy, Groote Eylandt

Street Address: 1 Pederson Road, Eaton NT 0820
Postal Address: PO Box 37846, Winnellie NT 0821
Phone: +61 8 8998 4923
Mobile: 0409 678 675 (on-call officer)
Email: NT cargo

Broome including Derby, Cockatoo Island, Koolan Island

Street Address: 401 Port Drive, Broome WA 6725
Postal Address: PO Box 350, Broome WA 6725
Phone: +61 8 9

External Territories

Christmas Island and Cocos (Keeling) Islands

Street Address: Wharf Precinct, Gaze Road Christmas Island, Indian Ocean Territory 6798
Postal Address: PO Box 584, Christmas Island, Indian Ocean Territory 6798
Phone: +61 8 9164 7456
Fax: +61 8 9164 7468
Mobile: + 61 439 215 456
Email: Christmas Island

Last reviewed: 4 November 2019
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