About our quarantine facility
Australia is free from a number of cat and dog diseases and has a highly favourable animal health status. In order to protect this status, cats and dogs must undertake a period of quarantine upon arrival in Australia. This quarantine period allows the Australian Department of Agriculture, Fisheries and Forestry to monitor the animal's health and become aware of any disease concerns prior to the animal's release into Australia.
The Department of Agriculture, Fisheries and Forestry operates one cat and dog post entry quarantine facility in Mickleham (Melbourne, Victoria).
Fees for government animal quarantine facilities for cats and dogs apply.
The Post entry quarantine facility administration offices are closed on public holidays and weekends.
About our veterinary care
Please be aware that if, in the opinion of the Department of Agriculture, Fisheries and Forestry, your animal(s) require(s) veterinary attention whilst in quarantine, the department will contact you or your authorised agent to arrange attendances and any necessary treatments by a private veterinarian or to seek permission for biosecurity officers to transport the animal to the emergency veterinary hospital.
The department has collated some Frequently Asked Questions to provide some clarification and guidance regarding the procedures for veterinary care of cats and dogs at the Post Entry Quarantine facility.
If you have difficulty accessing these files, visit web accessibility for assistance.
Warning to Importers – Heat Stress Concern
Heat stress in cats and dogs is an issue of concern in Australia. Australia experiences extremely hot summers (December–February) and temperatures can exceed 40°C (104°F). There is a significant risk of heat–stroke during this time, particularly for animals that are already compromised due to a medical condition, age, breed (snub–nose e.g. Pug), long/thick hair, being overweight or with a previous history of heat stress.
We strongly advise all importers to:
- discuss appropriate precautions with a veterinarian
- arrange for animals to arrive in Australia early in the morning or later in the day (where possible and subject to normal collection times)
- ensure water will be available during the animal's flight and the travel crate has suitable ventilation; and
- clip the cat/dog's coat where appropriate, prior to arrival in Australia.
Please contact the Mickleham Post Entry Quarantine Facility if you require any further information on animal accommodation, arrival times or precautionary measures.