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Department of Agriculture

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  2. Biosecurity and trade
  3. Export
  4. Controlled export goods
  5. Plants and plant products
  6. Regional Assurance Managers

Sidebar first - Export

  • Plants and plant products
    • Plant export legislation
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    • Authorised Officers
      • Job functions and training
        • BVI3001: Export inspection of empty bulk vessels
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        • HAS3001: Export inspection of hay and straw
        • HEP4001: Export inspection of horticulture protocol
        • FOP3002: Export inspection of logs
        • GSEP4001: Export inspection of prescribed grain and plant products protocol
        • PGG3001: Export inspection of prescribed grain and plant products
        • FOP3003: Export inspection of processed forest products
        • RBC3001: Export inspection of raw baled cotton
        • FOP3001: Export inspection of woodchips
        • TRE3001: Export phytosanitary treatments
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    • Small Horticultural Products Registered Establishment (SHPRE)
    • Busting Congestion for Plant Exports

Regional Assurance Managers

What are Regional Assurance Managers (RAMs)?

Regional Assurance Managers (RAMs) work as part of a regionally based team to provide support to third-party AOs and their employers (their clients).

RAMs are responsible for establishing and maintaining effective and productive relationships with their clients and working with them to ensure that plant export policies are understood and adhered to.

Why do we have RAMs?

In 2011, we released the Authorised Officer (AO) model. The model delivers a national training, assessment and auditing framework for the export inspection of plants and plant products from Australia. It also provides flexibility for exporters and reduces regulatory burden.

Since it’s implementation we have appointed over 1,400 third-party AOs across Australia who now inspect over 95% of all plant and plant products bound for export.

In 2018, an independent review of the AO model recommended that a support network be set up for AOs and their employers. As a result, we established the Plant Export Regional Assurance Manager (RAM) network.

What do RAMs do?

RAMs support their clients through regular onsite visits and phone calls.

There is a RAM assigned to each state in Australia, so clients have access to a RAM who is local and understands their local industry.

Authorised officer new appointment visits

These are visits to newly appointed third-party AOs to help build a relationship with their RAM and help the AOs to understand their new role. They usually occur within the first month of an AO's appointment.

During these visits, the RAM will:

  • remind the AO of the importance of their role
  • provide the AO with contact details as required.

Supplementary appointment visits

These visits have been created for existing AOs who have been recently appointed in a new job function. These visits are typically completed within 3 months of appointment in the new job function.

During these visits, the RAM will:

  • discuss the new job function
  • discuss any issues that have arisen during inspection
  • update the AO on any new requirements.

Authorised officer reappointment visits

These visits help maintain the existing working relationship between AOs and RAMs. They provide technical support to AOs before their biennial reappointment. These visits generally occur at least 1 month before the AO's reappointment.

During these visits, the RAM discusses updates to plant export policy. The RAM also confirms whether the AO:

  • has kept up to date with relevant information
  • is getting the support they need from the department and their employer
  • understands how they fit within the plant exports chain.

Registered establishment assurance visits

These visits are to provide support to registered establishments (REs).These visits target REs that employ third-party AOs.

During these visits, the RAM will:

  • discuss any upcoming policy or technical changes with the RE
  • help identify potential operational risks
  • discuss any issues with managers of the RE.

Export pathway visits

These are informal and often impromptu visits to a client already known to the department or an introductory visit to new entities within the plant and plant products export chain.

The visits tend to occur when a RAM is in the area, rather than a pre-organised visit.

The visits provide the opportunity to engage with industry more broadly, promote the AO model and provide support where required.

During these visits, the RAM will:

  • discuss upcoming policy or technical changes with the export entity
  • assist the export entity to develop relationships with AOs, REs and the department
  • help identify potential operational risks
  • discuss any issues with managers of the export entity.

Client contact calls

RAMs are available to take calls from their clients both during and outside of business hours. These calls are referred to as ‘client contact calls’ and can cover a range of issues RAM clients might be struggling with.

The following reports are produced to track these visits.

How do I get in touch with my local RAM?

Once you are appointed as an AO, your local RAM will introduce themselves to you and provide you with your initial support visit. However, you can contact your RAM directly for assistance at any time, or contact us in the following ways:

AO Hotline

As an AO, you will also have access to the Authorised Officer Hotline on 1800 851 305.

You can call the hotline at any time, if you need assistance with an inspection, your appointment or have a general plant export query.

Plant Export Training mailbox

As an AO, you will also have access to support via the Plant Export Training mailbox at PlantExportTraining@aff.gov.au

You can email this mailbox at any time, if you need assistance with an inspection, your appointment or have a general plant export query.

Quarterly Stats

The following reports outline the RAM quarterly stats, including visits, client contact calls and forums.

The following table shows a breakdown of all RAM activity over the January - March 2024 quarter.

January-March 2024 RAM activity
 SAVNAVRVEPVREAVCCC’SForums
SA052171301781
VIC41130131263100
QLD2827129423370
NSW1291455302081
WA21102467191943
TAS004204530
NT00000170
TOTAL286312047315112975

The following table shows a breakdown of all RAM activity over the September - December 2023 quarter.

September - December 2023 RAM activity

 SAVNAVRVEPVREAVCCC’SForums
SA

0

5

40

139

0

203

1

VIC

9

9

25

116

2

321

0

QLD

6

16

26

120

6

360

5

NSW

3

13

30

60

7

218

2

WA

11

17

31

61

10

164

0

TAS

1

0

8

27

1

15

1

NT

0

0

0

0

0

28

0

TOTAL

30

60

160

523

25

1140

9

The following table shows a breakdown of all RAM activity over the July - September 2023 quarter.

July - September 2023 RAM activity

 SAVNAVRVEPVREAVCCC’SForums
SA

1

13

20

148

8

203

1

VIC

1

5

42

436

1

321

0

QLD

0

1

18

131

25

360

1

NSW

0

0

22

98

12

218

1

WA

7

10

23

69

2

164

0

TAS

0

1

4

18

0

15

0

NT

0

0

0

0

0

28

0

TOTAL

9

30

129

600

47

1309

3

The following table shows a breakdown of all RAM activity over the April - June 2023 quarter.

This quarter RAM activity has remained consistent or increased. Export Pathway Visits have seen a significant 14% increase.

April - June 2023 RAM activity
 SAVNAVRVEPVREAVCCC’SForums
SA54810511840
VIC584915223310
QLD0639142154000
NSW815369101790
WA29467341350
TAS101150300
NT00000140
TOTAL21421795782212730

The following table shows a breakdown of all RAM activity over the January - March 2023 quarter.

This quarter saw a slight decrease in RAM visits and client calls due to the new year break period.

January - March 2023 RAM activity
 SAVNAVRVEPVREAVCCC’SForums
SA03226821360
VIC583611513590
QLD382613343821
NSW7135211222250
WA814404591330
TAS003255361
NT00007180
TOTAL23461794983012892

The following table shows a breakdown of all RAM activity over the October-December 2022 quarter.

This quarter saw a decrease in visits and calls due to reappointments occurring in the previous quarter and the lead up to the end of year break period. There was a significant increase in the number of forums held in this quarter following the positive response from industry in the previous quarter.

October - December 2022 RAM activity
 SAVNAVRVEPVREAVCCC’SForums
SA361910411701
VIC5116713693314
QLD472714164102
NSW215279091701
WA1317443971690
TAS02581170
NT00000180
TOTAL27581895183312858

The following table shows a breakdown of all RAM activity over the July–September 2022 quarter.

There was a notable increase in both visits and calls this quarter. The increases may have been attributed to less disruption from travel restrictions. RAMs experienced an increase in calls and visits, as expected, due to annual AO reappointments commencing in July. This quarter the RAMs conducted some industry forums with a positive response.

July - September 2022 RAM activity
 SAVNAVRVEPVREAVCCC’SForums
SA43247462210
VIC6444136163731
QLD5419123124381
NSW1122681121961
WA410269061420
TAS047132330
NT00000150
TOTAL20371465175414813

The following table shows a breakdown of all RAM activity over the April–June 2022 quarter.

Visits and calls remained quite consistent this quarter, with small decrease in activity for certain visit types due to RAM availability. There were significant increases in export pathway and registered establishment assurance visits with the lifting of travel restrictions. The RAMs are expecting an increase in calls and visits in the next quarter due to annual AO reappointments commencing in July.

April–June 2022 RAM activity
 SAVNAVRVEPVREAVCCC’SForums
SA67168931800
VIC2516101143040
QLD5112370264460
NSW81424102201720
WA2519466750
TAS002123430
NT00030270
TOTAL23421004237212470

The following table shows a breakdown of all RAM activity over the January-March 2022 quarter.

Visit numbers and calls generally remained consistent from the last quarter, with some small decreases due to low export activity coming out of the holiday periods. COVID-19 travel restrictions earlier in the year also played a part in the minor decrease.

Jan–Mar 2022 RAM Activity
 SAVNAVRVEPVREAVCCC’SForums
SA617207572420
VIC1052614093910
QLD11514534141
NSW1392974141331
WA512206321160
TAS024162240
NT00000230
TOTAL35461045133713432

AO new appointment visits

(previously known as post-assessment visits)

These visits will help newly appointed industry AOs build a relationship with their RAM and understand the requirements of their role. Visits generally occur in the first 1 month of an industry AO’s appointment.

The number of people becoming appointed as AOs fell during this quarter and therefore, so did the number of new appointment visits.

October to December 2021
StateAOs visited
NSW9
QLD11
VIC5
WA15
SA9
NT1
TAS3
TOTAL53

AO reappointment visits

These visits help maintain a productive working relationship between industry AOs and their RAMs, and ensure AOs receive technical support as needed, prior to their biennial reappointment. These visits should occur no more than 1 month before the AO’s reappointment. During these visits, both parties:

  • discuss updates to plant export policy
  • confirm whether the industry AO has kept up to date with relevant information, is getting the support they need from the department and their employer and understands how they fit within the plant exports chain.

The numbers for this quarter are slightly lower than the previous quarter. Reappointment visit numbers fluctuate from month to month as Industry AOs become due for reappointment and therefore a reappointment visit.

October to December 2021
StateAOs visited
NSW33
QLD13
VIC33
WA26
SA20
NT0
TAS3
TOTAL128

RE assurance visits

These visits provided registered establishments (REs) with an experienced and accessible departmental presence, and are targeted at REs that employ industry AOs. During these visits, the RAM:

  • discusses any upcoming policy or technical changes with the RE
  • helps identify potential operational risks
  • discusses any issues with managers of the RE.

Registered establishment assurance visit numbers have increased since the previous quarter. These visits continue to be conducted both face-to-face and virtually owing to COVID-19 restrictions in some states.

October to December 2021
StateVisits
NSW17
QLD17
VIC9
WA6
SA1
NT0
TAS0
Total50

Supplement Appointment visits

These visits have been created for existing AOs who are trained and assessed for additional job functions.

These visits are typically completed within 3 months of appointment in the additional job function/s.

The 3-month period allows an existing AO to complete a number of inspections with the added job function/s and would already be well known to the RAM.

During these visits, the RAM will:

  • discuss the new job function
  • discuss any issues that have arisen during inspection
  • update the AO on messaging from programs or upcoming changes to PEMS.

Supplement appointment visit numbers have decreased since the previous quarter.

October to December 2021
StateAOs visited
NSW5
QLD1
VIC8
WA3
SA7
NT0
TAS1
Total25

Client contact calls

RAMs are available to take calls from their clients both during and outside of business hours. These calls are referred to as ‘client contact calls’ and can cover a range of issues RAM clients might be struggling with.

The numbers of client contact calls within given states will fluctuate with seasonal operations.  

There was a slight decrease in calls this quarter compared to last quarter.

October to December 2021
StateCalls received
NSW118
QLD389
VIC242
WA142
SA257
NT16
TAS13
Total1177

AO new appointment visits

(previously known as post-assessment visits)

These visits will help newly appointed industry AOs build a relationship with their RAM and understand the requirements of their role. Visits generally occur in the first 1 month of an industry AO’s appointment.

The number of visits to all states increased in this quarter due to various factors including seasonal work and harvest volumes as well as employment increases.

July to September 2021
StateAOs visited
NSW15
QLD7
VIC23
WA18
SA5
NT1
TAS8
TOTAL77

AO reappointment visits

These visits help maintain a productive working relationship between industry AOs and their RAMs, and ensure AOs receive technical support as needed, prior to their biennial reappointment. These visits should occur no more than 1 month before the AO’s reappointment. During these visits, both parties:

  • discuss updates to plant export policy
  • confirm whether the industry AO has kept up to date with relevant information, is getting the support they need from the department and their employer and understands how they fit within the plant exports chain.

The numbers for this quarter are higher than the previous quarter. Reappointment visit numbers fluctuate from month to month as Industry AOs become due for reappointment and therefore a reappointment visit.

July to September 2021
StateAOs visited
NSW25
QLD25
VIC45
WA33
SA19
NT0
TAS8
TOTAL155

RE assurance visits

These visits provided registered establishments (REs) with an experience and accessible departmental presence, and are targeted at REs that employ industry AOs. During these visits, the RAM:

  • discusses any upcoming policy or technical changes with the RE
  • helps identify potential operational risks
  • discusses any issues with managers of the RE.

Registered establishment assurance visit numbers have increased since the previous quarter. These visits continue to be conducted both face-to-face and virtually owing to COVID-19 restrictions in some states.

July to September 2021
StateVisits
NSW6
QLD19
VIC0
WA3
SA5
NT0
TAS0
TOTAL33

Supplement Appointment visits

These visits have been created for existing AOs who are trained and assessment for additional job functions.

These visits are typically completed within 3 months of appointment in the additional job function/s.

The 3-month period allows an existing AO to complete a number of inspections with the added job function/s and would already be well known to the RAM.

During these visits, the RAM will:

  • discuss the new job function
  • discuss any issues that have arisen during inspection
  • update the AO on messaging from programs or upcoming changes to PEMS.
July to September 2021
StateAOs visited
NSW6
QLD2
VIC8
WA18
SA1
NT0
TAS1
TOTAL36

Client contact calls

RAMs are available to take calls from their clients both during and outside of business hours. These calls are referred to as ‘client contact calls’ and can cover a range of issues RAM clients might be struggling with.

The numbers of client contact calls within given states will fluctuate with seasonal operations.

There was a significant increase in calls this quarter, particularly in COVID 19 affected areas.

July to September 2021
StateCalls received
NSW224
QLD333
VIC268
WA162
SA361
NT0
TAS25
TOTAL1373

AO post-assessment visits

These visits help newly appointed industry AOs build a relationship with their RAM and understand the requirements of their role. Visits generally occur in the first 3 months of an industry AOs appointment.

The number of visits in QLD and SA dropped this quarter as less people became appointed in those states. Visit numbers rose in VIC and WA. The total visit numbers increased compared with the previous reporting period.

April to June 2021
StateAOs visited
NSW17
QLD6
VIC10
WA18
SA4
NT0
TAS1
TOTAL56

AO reappointment visits

These visits help maintain a productive working relationship between industry AOs and their RAMs, and ensure AOs receive technical support as needed, prior to their biennial reappointment. These visits should occur no more than 1 month before the AO’s reappointment. During these visits, both parties:

  • discuss updates to plant export policy
  • confirm whether the industry AO has kept up to date with relevant information, is getting the support they need from the department and their employer and understands how they fit within the plant exports chain.

The numbers for this quarter are higher than the previous quarter. Reappointment visit numbers will fluctuate from month to month as AOs become due for reappointment and therefore a reappointment visit.

April to June 2021
StateAOs visited
NSW29
QLD32
VIC47
WA31
SA20
NT0
TAS2
TOTAL161

RE assurance visits

These visits provided registered establishments (REs) with an experience and accessible departmental presence, and are targeted at REs that employ industry AOs. During these visits, the RAM:

  • discusses any upcoming policy or technical changes with the RE
  • helps identify potential operational risks
  • discusses any issues with managers of the RE.

RE assurance visit numbers are slightly lower when compared to the previous quarter. These visits continue to be conducted both face-to-face and virtually owing to COVID-19 restrictions in some states.

April to June 2021
StateVisits
NSW35
QLD4
VIC14
WA1
SA12
NT0
TAS3
Total69

Client contact calls

RAMs are available to take calls from their clients both during and outside of business hours. These calls are referred to as ‘client contact calls’ and can cover a range of issues RAM clients might be struggling with.

The numbers of client contact calls received this quarter are higher than the previous quarter.

April to June 2021
StateVisits
NSW198
QLD421
VIC219
WA91
SA386
NT0
TAS22
Total1336

AO post-assessment visits

These visits help newly appointed industry AOs build a relationship with their RAM and understand the requirements of their role. Visits generally occur in the first 3 months of an industry AOs appointment.

The number of visits in WA and VIC dropped this quarter as less people became appointed in those states. Visit numbers rose in SA, QLD and NSW. The total visit numbers are consistent with the previous reporting period.

January to March 2021
StateAOs visited
NSW16
QLD12
VIC5
WA2
SA10
NT0
TAS1
TOTAL46

AO reappointment visits

These visits help maintain a productive working relationship between industry AOs and their RAMs, and ensure AOs receive technical support as needed, prior to their biennial reappointment. These visits should occur no more than 1 month before the AO’s reappointment. During these visits, both parties:

  • discuss updates to plant export policy
  • confirm whether the industry AO has kept up to date with relevant information, is getting the support they need from the department and their employer and understands how they fit within the plant exports chain.

The numbers for this quarter are lower than the previous quarter. Reappointment visit numbers fluctuate from month to month as Industry AOs become due for reappointment and therefore a reappointment visit. Historically, January has the lowest reappointment numbers.

January to March 2021
StateAOs visited
NSW11
QLD21
VIC26
WA34
SA24
NT0
TAS3
TOTAL129

RE assurance visits

These visits provided registered establishments (REs) with an experience and accessible departmental presence, and are targeted at REs that employ industry AOs. During these visits, the RAM:

  • discusses any upcoming policy or technical changes with the RE
  • helps identify potential operational risks
  • discusses any issues with managers of the RE.

RE assurance visit numbers are higher again this quarter when compared to the previous two quarters. These visits continue to be conducted both face-to-face and virtually owing to COVID-19 restrictions in some states.

January to March 2021
StateVisits
NSW22
QLD12
VIC19
WA17
SA6
NT0
TAS0
Total76

Client contact calls

RAMs are available to take calls from their clients both during and outside of business hours. These calls are referred to as ‘client contact calls’ and can cover a range of issues RAM clients might be struggling with.

In the month of March alone, the 12 RAMs and their team leader took over 800 of these calls

January to March 2021
StateVisits
NSW45
QLD292
VIC102
WA93
SA293
NT0
TAS13
Total838

October to December 2020
StateAOs visited
NSW20
QLD16
VIC55
WA46
SA20
NT0
TAS8
TOTAL165

RE assurance visits

These visits provided registered establishments (Res) with an experience and accessible departmental presence, and are targeted at REs that employ industry AOs. During these visits, the RAM:

  • discusses any upcoming policy or technical changes with the RE
  • helps identify potential operational risks
  • discusses any issues with managers of the RE.

Registered establishment assurance visit numbers are higher this quarter when compared to the previous quarter, COVID-19 travel restrictions are still making these visits very difficult to conduct over the phone. Many Res are not willing to spend an extended period of time on the phone, particularly with someone they are yet to meet face-to-face.

October to December 2020
StateVisits
NSW20
QLD21
VIC4
WA5
SA9
NT0
TAS0
Total59

AO post-assessment visits

These visits help newly appointed industry AOs build a relationship with their RAM and understand the requirements of their role. Visits generally occur in the first 3 months of an industry AOs appointment.

The number of people requesting assessment for AO job functions fell during this quarter and therefore, so did the number of post assessment visits required.

July to September 2020
StateAOs visited
NSW1
QLD2
VIC1
WA9
SA4
TAS0
TOTAL17

AO reappointment visits

These visits help maintain a productive working relationship between industry AOs and their RAMs, and ensure AOs receive technical support as needed, prior to their biennial reappointment. These visits should occur no more than 1 month before the AO’s reappointment. During these visits, both parties:

  • discuss updates to plant export policy
  • confirm whether the industry AO has kept up to date with relevant information, is getting the support they need from the department and their employer and understands how they fit within the plant exports chain.

The numbers for this quarter are higher than the previous quarter. Reappointment visit numbers will fluctuate from month to month as AOs become due for reappointment and therefore a reappointment visit.

July to September 2020
StateAOs visited
NSW31
QLD19
VIC46
WA20
SA25
NT0
TAS3
TOTAL144

RE assurance visits

These visits provided registered establishments (Res) with an experience and accessible departmental presence, and are targeted at REs that employ industry AOs. During these visits, the RAM:

  • discusses any upcoming policy or technical changes with the RE
  • helps identify potential operational risks
  • discusses any issues with managers of the RE.

Registered establishment assurance visit numbers are higher this quarter when compared to the previous quarter, COVID-19 travel restrictions are still making these visits very difficult to conduct over the phone. Many Res are not willing to spend an extended period of time on the phone, particularly with someone they are yet to meet face-to-face.

July to September 2020
StateVisits
NSW13
QLD10
VIC5
WA4
SA7
NT6
TAS1
Total46

AO post-assessment visits

These visits help newly appointed industry AOs build a relationship with their RAM and understand the requirements of their role. Visits generally occur in the first 3 months of an industry AOs appointment.

The number of people requesting assessment for AO job functions fell during this quarter and therefore, so did the number of post assessment visits required

April to June 2020
StateAOs visited
NSW15
QLD7
VIC10
WA8
SA2
TAS1
TOTAL43

AO reappointment visits

These visits help maintain a productive working relationship between industry AOs and their RAMs, and ensure AOs receive technical support as needed, prior to their biennial reappointment. These visits should occur no more than 1 month before the AO’s reappointment. During these visits, both parties:

  • discuss updates to plant export policy
  • confirm whether the industry AO has kept up to date with relevant information, is getting the support they need from the department and their employer and understands how they fit within the plant exports chain.

Although the numbers for this quarter are lower than the previous quarter, this does not indicate a lesser result. Reappointment visit numbers will fluctuate from month to month as AOs become due for reappointment and therefore a reappointment visit.

April to June 2020
StateAOs visited
NSW50
QLD14
VIC21
WA18
SA11
NT2
TAS1
TOTAL117

RE assurance visits

These visits provided registered establishments (Res) with an experience and accessible departmental presence, and are targeted at REs that employ industry AOs. During these visits, the RAM:

  • discusses any upcoming policy or technical changes with the RE
  • helps identify potential operational risks
  • discusses any issues with managers of the RE.

Registered establishment assurance visit numbers are lower this quarter when compared to the previous quarter. This is mainly due to COVID-19 travel restrictions as these visits are very difficult to conduct over the phone. Many REs have not been willing to spend an extended period of time on the phone, particularly with someone they are yet to meet face-to-face.

April to June 2020
StateVisits% with AOs
NSW16100%
QLD16100%
VIC4100%
WA2100%
SA0N/A
NT0N/A
TAS0N/A

AO post-assessment visits

The addition of 3 RAMs in January allowed us to complete 60% of the target post-assessment visits. This is an increase from the previous reporting period and includes any shortfall from the previous reporting period.

January to March 2020
StateAOs visited
NSW11
QLD11
VIC23
WA7
SA12
TAS7
TOTAL71

AO reappointment visits

On average, the RAMs were able to achieve just over 50% of the target reappointment visits, which is a slight decrease from the previous reporting period, but also includes the shortfall from that period. This quarter’s shortfall was not unexpected, owing to the RAMs implementing an additional two onsite visit types—export pathway and PEMS visits.

January to March 2020
StateAOs visited
NSW35
QLD21
VIC42
WA37
SA22
NT2
TAS3
TOTAL135

RE assurance visits

Of the 92 RE assurance visits undertaken, all were to REs that employ industry AOs.

January to March 2020
StateVisits% with AOs
NSW23100%
QLD32100%
VIC11100%
WA13100%
SA6100%
NT2100%
TAS5100%

Authorised officer post-assessment visits

From July to December 2019, 3-6 RAMs achived 114 visits. As expected, the number of visits increased in this reporting period because 3 more RAMs were added to the network.

Number of authorised officer post-assessment visits from July to December 2019
StateActual visits
NSW13
QLD13
VIC30
WA27
SA22
TAS9
TOTAL114

Authorised officer reappointment visits

The 3-6 RAMs achieved a total of 482 reappointment visits from July to December 2020. As expected, the number of visits increased in this reporting period because 3 more RAMs were added to the network.

Number of authorised officer reappointment visits from July to December 2020
StateActual visits
NSW78
QLD79
VIC134
WA109
SA69
TAS2
TOTAL482

Registered establishment assurance visits

Of the 149 RE assurance visits undertaken since July 2019, 94% were to REs that employ industry AOs.

Number of RE assurance visits from July to December 2019
StateVisits% with REs
NSW17100%
QLD14100%
VIC3597%
WA5489%
SA24100%
TAS560%

Contact

Email rams@aff.gov.au

General enquiries

Call 1800 900 090

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Page last updated: 03 May 2024

We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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