NEXDOC benefits and changes

We want to improve people’s experience using our export services.

NEXDOC brings with it some new and enhanced features.

It will improve your interaction with us through interactive workflow processes. A short video outlining some of the benefits and changes is now available.


Document Format Pages File size
Introducing NEXDOC MP4 HD 1080p 163 MB
Transcript DOCX Word Icon   4 76 KB

If you have difficulty accessing these files, visit web accessibility for assistance.

Find out more about NEXDOC.

New features

[expand all]

Terminology will change

In NEXDOC, a ‘Request for Permit (RFP)’ will be known as a Request for Export Documentation (REX).

Manage your details

Use NEXDOC to update your:

  • contact details
  • NEXDOC registration details.

Reduces paper forms

NEXDOC automates manual certification and supporting export documentation. This reduces the need for paper applications, including:

  • non-prescribed goods (other goods and honey)
  • non-Australian product
  • re-export certification
  • on-forwarding letters
  • letters of facilitation
  • extra certificates
  • requests for replacement certificates.

Attach more information

Use NEXDOC to record more export information, such as:

  • references to supporting export information to a request for export documentation
  • cross reference information
  • reference transfer certificate numbers (for commodities such as meat).

You will be able to attach information to a REX, such as:

  • import permits
  • bills of lading
  • third country certificates.

Access information and control your requests

Use NEXDOC to:

  • track the export approval process of your REX
  • transfer and withdraw EDNs without contacting the Helpdesk
  • preview certificates before printing
  • print certificates on white paper - certification issued by NEXDOC will have a unique QR code to improve tracking and security, removing the need for blue paper(where agreed with importing countries)
  • identify users as an AEPI (approved export permit issuer) streamlining the authorisation of REXs and removing the need for AQA user IDs.

More new features are planned for future releases, including online registration for export establishments and automated billing.

Enhanced features

[expand all]


NEXDOC offers increased ability to print in your office (My Print).

Improved system performance

NEXDOC makes it easier and quicker to request export documentation, including:

  • faster transmissions via third-party software and greater flexibility in services
  • automatic emailing of eCert data.

Time-saving features

Save time by:

  • pre-validating your REX before submission (where available in your software)
  • using pre-populated drop-down menus – this replaces free-text fields in EXDOC interface
  • reducing the need for manual certificates and forms.

Highlights for specific commodities


Export documentation

Attach supporting documents such as the EU Checklist to the REX, no need for follow-up emails.


Chinese certificates can be printed via My Printer.

Check our industry notices and advices to stay informed about exporting dairy products from Australia.

Last reviewed: 14 July 2020
Thanks for your feedback.
Thanks! Your feedback has been submitted.

We aren't able to respond to your individual comments or questions.
To contact us directly phone us or submit an online inquiry

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Please verify that you are not a robot.