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100-2020 – BICON and MARS impacted, COLS, OPP and PEBS unavailable from 23:00 Tuesday 30 June to 06:00 Wednesday 01 July 2020 (AEST)

25 June 2020 Who does this notice affect? All clients attempting to submit access invoices using the Department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be required to report pre-…
25 June 2020 - Last modified

391-2025: Scheduled Service Disruption: Sunday 30 November 2025 – COLS, PEBS

24 November 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).All…
24 November 2025 - Last modified

153-2024: Unplanned Service Disruption: Wednesday 17 July 2024 – PEBS

17 July 2024Who does this notice affect?All importers of plants, cats and/or dogs who are required to use the Post Entry Biosecurity System.InformationStart timeAs of: 08:43 Wednesday 17 July 2024 (AEST).DetailThe Post Entry Biosecurity System (PEBS) is currently experiencing an unplanned service…
17 July 2024 - Last modified

88-2024: Services Restored: Friday 10 May 2024 – Biosecurity directions

13 May 2024Who does this notice affect?All clients anticipating the receipt of email notifications for biosecurity directions from the department.InformationRestored time:As of: 18:30 Friday 10 May 2024 (AEST).Detail:The unplanned service disruption to the Agriculture Import Management System (AIMS…
13 May 2024 - Last modified

182-2022: Establishment of the Cargo Service Delivery Rapid Response Team

28 September 2022 Who does this notice affect? All customs brokers, importers, biosecurity industry participants, and food importers that departmental officers may attend (for inspections, surveillance, or other purposes). What has changed? In response to the ongoing disruptions with commercial…
28 September 2022 - Last modified

2023-02: Assessment Services Exports – Expected behaviour when interacting with the department

13 January 2023 Purpose This Industry Advice Notice (IAN) is to clarify acceptable behaviour when interacting with the department whether in person, attending departmental offices or via communication methods such as phone, email and/or text. Summary of changes and key points We have a zero…
13 January 2023 - Last modified

2022-04: Help shape the future of exporting organic agricultural goods

Attention People involved in the export supply chain for organics – producers, manufacturers, agents, freight forwarders, auditors/certifiers, etc. Department of Agriculture, Fisheries and Forestry (DAFF) staff Purpose To invite people in the agricultural sector to help shape the future of…
28 August 2023 - Last modified

349-2025: Services Restored: Thursday 16 October 2025 – Biosecurity Portal

16 October 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.InformationRestored time:As of: 17:03 Thursday 16 October 2025 (…
16 October 2025 - Last modified

123-2019 - Managing international goods on non-commercial vessels

31 July 2019Who does this notice affect? This notice is of interest to all vessel masters, crew, passengers and shipping agents who represent non-commercial vessels for the purposes of Australian…
04 November 2019 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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