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120-2018 - COLS services impacted from 20:00 22 Saturday September to 07:40 Sunday 23 September 2018 (AEST)

​18 September 2018 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this…
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20-2020 - Service Disruption: From 23:00 to 23:59 Tuesday 11 February 2020 (AEDT) – BICON, COLS, MARS, PEBS

10 February 2020 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period. All importers and customs brokers who will be required to lodge imported cargo documentation to the department for…
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13-2020 - Relocation of Melbourne Regional Office

6 February 2020 Who does this notice affect? This notice affects clients who interact face-to-face with the department at the following Melbourne based offices: Customs House, Corner Grants and Centre Road, Melbourne Airport VIC 3045 255 Melrose Drive, Tullamarine VIC 3043 Lot 2/5…
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180-2018 - COLS, PEBS and OPP service disruption at 23:00 Thursday 6 December 2018 (AEDT)

6 December 2018Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned…
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177-2018 - Department of Agriculture and Water Resources S-Cargo Issue Resolved

5 December 2018Who does this notice affect?Importers, stevedores and brokers of GAS (Giant African Snails)/CAL (Country Action List) cargo awaiting clearance or inspection of containers.Stakeholders in…
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11-2018 – Documentation for citrus from Egypt

31 January 2018Who does this notice affect?This notice is of interest to importers (and their customs brokers) of fresh citrus from Egypt.Date of effectThis Industry Advice Notice applies to consignments…
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109-2018 - BICON, COLS and PEBS maintenance from 20:00 to 23:59 Saturday 8th September 2018 (AEST)

​​4 September 2018Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions (BICON) System.All importers and customs brokers who will be required to lodge…
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78-2020 - Scheduled Service Disruption: From 01:00 to 05:00 Wednesday 03 June 2020 (AEST) - COLS, OPP and PEBS Payment Services

02 June 2020 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All clients who will be required to make an online payment during this…
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224-2020: *UPDATE* COLS compatibility issues when using Google Chrome and Microsoft Edge

18 December 2020 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment using recent versions of Google Chrome. Information A version update to Google Chrome and Microsoft Edge is…
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55-2021: Scheduled Outage: 23:00 to 23:59 Friday 09 April 2021 (AEST) – COLS, MARS, OPP, PEBS

8 April 2021 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be…
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