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24 March 2022
All clients required to create new permit applications or access existing application documents within the department’s Biosecurity Import Conditions (BICON) system.
The issue causing a service disruption to BICON has now been resolved.
Clients can perform the following functions as normal:
23 March 2022
All clients required to create new permit applications or access existing application documents within the department’s Biosecurity Import Conditions (BICON) system.
Due to an issue in the department’s IT infrastructure, BICON is currently experiencing a service disruption.
Clients may be unable to:
23 March 2022
All clients attempting to contact the department via phone.
The unplanned service disruption to the department’s telephony services has now been resolved and clients can now contact the department via phone.
No action required. The department apologies for any inconvenience caused.
21 March 2022
All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions (BICON) system during this planned outage.
All clients who will be required to make an online payment during this planned outage.
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.
21 March 2022
All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.
Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 Sunday 27 March 2022 (AEDT).
Users are advised to frequently save any in-progress permit applications during this maintenance period.
21 March 2022
Seaport owners and operators of biosecurity entry points (BEP) for 'passenger vessel baggage' (i.e. locations where cruise passengers disembark).
18 March 2022
This Industry Advice Notice (IAN) is to notify clients of updates to the Export Documentation System (EXDOC).
Date of issue: 18 March 2022
Date of effect: April 2022
17 March 2022
This Industry Advice Notice (IAN) is to advise industry that export certification for honey and apiculture products to Malaysia will be moved to the Next Export Documentation System (NEXDOC) from 28 March 2022 and manual certification applications will no longer be available for this market.
16 March 2022
This Industry Advice Notice (IAN) is to provide guidance to registered establishments (REs) and third-party authorised officers (AOs) performing functions and duties under the Exports Control Act 2020 regarding State and Territory public health orders made in response to the COVID-19 pandemic.
