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15-2022: Scheduled Outage: Friday 11 February to Saturday 12 February 2022 – COLS, MARS, OPS, PEBS

07 February 2022

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

All clients who will be required to make an online payment during this planned maintenance period.

14-2022: Unplanned Phone Outage: Friday 4 February 2022

4 February 2022

Who does this notice affect? 

All clients of the Department of Agriculture, Water and the Environment.

What has changed?

The department is currently experiencing an unplanned outage to its internal network. This is causing processing delays across a range of services. 

Further information

The department is investigating this issue as a priority and apologises for any inconvenience caused.