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248-2021: Scheduled Outage: Tuesday 14 December to Wednesday 15 December 2021 – MARS

13 December 2021

Who does this notice affect?

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned outage.

Information

To support system maintenance, the Maritime Arrivals Reporting System (MARS) will be unavailable from 23:00 Tuesday 14 December to 00:30 Wednesday 15 December 2021 (AEDT).

Action

Clients are advised to await the completion of this maintenance period before attempting to access this service.

247-2021: Service Disruption: Sunday 19 December 2021 - BICON

13 December 2021

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 Sunday 19 December 2021 (AEDT).

Action

Users are advised to frequently save any in-progress permit applications during this maintenance period.

246-2021: December 2021 / January 2022 Holiday Shut Down Operating Hours

13 December 2021

Who does this notice affect?

All internal and external stakeholders who may require Department of Agriculture, Water and the Environment regulatory services between the department’s shut down period.

What has changed?

The Department of Agriculture, Water and the Environment Canberra Office will close from COB Friday, 24 December 2021 and will re-open at the commencement of business on Tuesday, 4 January 2022.

244-2021: Upcoming extension of sea container measures (Phase 6A) to protect against khapra beetle

9 December 2021

Who does this notice affect?

Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal shipping agents, and any other operators in the sea container supply and logistics chain.

243-2021: Services Restored: Saturday 4 December 2021 – BICON, COLS, MARS, OPS, PEBS

4 December 2021

Who does this notice affect?

All clients attempting to view invoices or pay for previously submitted applications within the Biosecurity Import Conditions System during this planned maintenance period.

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.  

242-2021: Urgent Scheduled Outage: Saturday 04 December 2021 – COLS, PEBS

3 December 2021

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage. 

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage.