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58-2025: Unplanned Service Disruption: Tuesday 04 March 2025 – BICON

04 March 2025

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions System (BICON) website.

Information

Start time:
As of: 09:30 Tuesday 04 March 2025 (AEDT).

The department’s BICON website is currently experiencing an unplanned service disruption. As a result, users may experience service degradation (e.g. slowness) and/or an inability to load BICON webpages.

55-2025: Unplanned Service Disruption: Monday 03 March 2025 – BICON external website

03 March 2025

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions System (BICON) – external website.

Information

The BICON external website is currently experiencing an unplanned service disruption. As a result, users may experience service degradation (e.g. slowness) and/or an inability to load BICON webpages.

Action

This issue is under urgent investigation and will advise once services have been restored. The department apologises for any inconvenience caused.

Supporting Australian forestry – case studies

The Australian Government is committed to supporting Australia’s forest industries. The case studies featured on this page tell the stories of recipients of our grant programs, highlighting their projects that will deliver Australia’s future forest products.

Accelerate Adoption of Wood Processing Innovation program

The Accelerate Adoption of Wood Processing Innovation Program awarded $100.72 million in grant funding to 33 grantees across Australia. The grant funding aims to enhance the forestry sectors’ ability to supply more of Australia’s wood demands into the future.

53-2025: Services Restored: Friday 28 February 2025 – COLS

28 February 2025

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.

Information

The unplanned service disruption to the department’s Cargo Online Lodgement System (COLS) has been resolved.

Detail: Between 07:55 and 10:50 Friday 28 February 2025 (AEDT) there was an unplanned service disruption to COLS. As a result, some users were unable to submit new lodgements of imported cargo documentation via COLS.