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164-2020 - Unplanned Service Disruption: As of Thursday 24 September 2020 – DAWE invoices/receipts

25 September 2020

Who does this notice affect?

All users making payments to the department via the below systems:

  • Cargo Online Lodgement System (COLS)
  • Maritime Arrival Reporting System (MARS)
  • Post Entry Biosecurity System (PEBS)

Information

An issue is preventing invoices/receipts from being issued after users make payments through the following applications:

162-2020 - Scheduled Outage: Monday 28 September to Tuesday 29 September 2020 – DAWE applications

21 September 2020

Who does this notice affect?

All clients required to use Department of Agriculture, Water and the Environment web-based applications during this planned maintenance period.  

Information

The department will be conducting network maintenance from 23:00 Monday 28 September to 06:00 Tuesday 29 September 2020 (AEST).

During this time, DAWE applications may experience outages ranging from 15 to 60 minutes. These applications include, but are not limited to:

161-2020 - Service Disruption: From 16:00 to 23:59 Sunday 27 September 2020 (AEST) - BICON

21 September 2020

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 on Sunday 27 September 2020 (AEST).

Action

Users are advised to frequently save any in-progress permit applications during this maintenance period.