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308-2025: List of treatment providers update: treatment providers suspended – Stopest (M) Sdn Bhd (AEI: MY0004MB) and Pied-Piper (Far East) Sdn Bhd (AEI: MY0056MB)

8 September 2025

Who does this notice affect?

Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, offshore treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal agents and master consolidators.

What has changed?

Following identification of critical non-compliance, we have listed Stopest (M) Sdn Bhd (AEI: MY0004MB) and Pied-Piper (Far East) Sdn Bhd (AEI: MY0056MB) as ‘suspended’ on the List of treatment providers.

304-2025: List of treatment providers update: treatment provider suspended –M/s. Elite Services (AEI: IN0588MB)

4 September 2025

Who does this notice affect?

Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, offshore treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal agents and master consolidators.

What has changed?

Following identification of critical non-compliance, we have listed M/s. Elite Services (AEI: IN0588MB) as ‘suspended’ on the List of treatment providers.

2025-48: Plant Exports – Outage for department systems using an online payment service

02 September 2025

Purpose

This Industry Advice Notice (IAN) is to notify industry of a scheduled outage for multiple departmental systems that provide an online payments service.

Summary of changes and key points

The following exports systems will be unavailable from 11:00pm Thursday 4 September 2025 to 3:00am Friday 5 September 2025 (AEST) due to the engagement of a new service provider for online payments:

Tasmanian farm field trip for the Plant Health Committee

A field trip to Tasmanian fruit growing farms and vineyards provided an important opportunity for the Plant Health Committee (PHC) to meet farmers and industry stakeholders to discuss biosecurity challenges whilst exploring effective ways to engag

295-2025: Scheduled Outage: Thursday 04 September to Friday 05 September 2025 – COLS, COLSB2G, MARS, OPS and PEBS

01 September 2025

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All users of the Cargo Online Lodgement System Business to Government (COLSB2G) system during this planned maintenance period.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.