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149-2025: Unplanned Service Disruption: Monday 12 May 2025 – Biosecurity Portal (myID pathway)

09 May 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your Digital ID’ (myID) pathway.…
12 May 2025 - Last modified

182-2024: Notice: Tuesday 20 August 2024 – Biosecurity Portal

21 August 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who reset their password through the Biosecurity Portal using the ‘Sign in with your email address to access’ (‘Other User’) login method.InformationThis is a…
21 August 2024 - Last modified

147-2024: Biosecurity Portal – Location Question for Imported Food or CCV requests

5 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who lodge and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your email address to access’ pathway (previously ‘Other…
05 July 2024 - Last modified

314-2025: Unplanned Outage: Monday 15 September 2025 – Biosecurity Portal (myID pathway), BCST, EVE

15 September 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your Digital ID’ (myID) pathway.…
15 September 2025 - Last modified

148-2024: Unplanned Service Disruption: Friday 05 July 2024 – Biosecurity Portal

05 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who reset their password through the Biosecurity Portal using the ‘Sign in with your email address to access’ (‘Other User’) login method.InformationStart time:…
05 July 2024 - Last modified

NEXDOC help

To assist you in using the NEXDOC portal we have developed videos, user guides and fact sheets. These include:How to register in NEXDOCHow to lodge a Request to Export (REX)Knowing what a Request to Export (REX) status meansHow to print certificates from your office.Knowing if you should be…
27 October 2025 - Last modified

External Verification for eCertificates (EVE)

EVE enables approved arrangement class 19 accredited persons to view electronic government certificates (eCertificates) and relevant attachments online as part of document assessment for imported goods.This system improvement is in line with the department’s commitment to adopt paperless import…
01 July 2025 - Last modified

158-2024: *Update* Unplanned Service Disruption: Friday 19 July 2024 – Biosecurity Portal

19 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who reset their password through the Biosecurity Portal using the ‘Sign in with your email address to access’ (‘Other User’) login method.InformationStart…
12 November 2024 - Last modified

Your dairy export journey

We’ve designed journey maps and step-by-step guides to help you on your way.Journey mapsOur journey maps will help you to understand the steps you need to take to become export registered and start exporting your products.The ‘New Establishment’ map will help if your establishment is currently not…
02 October 2024 - Last modified

228-2025: Additional self-service industry report on Approved Arrangement Class 19 usage and uptake now available on the Biosecurity Portal

15 July 2025Who does this notice affect?Biosecurity industry participants and accredited persons operating under Approved Arrangement Class 19 who seek on-demand details of entries referred to the department.What has changed?A new report on the usage and uptake of the Approved Arrangement Class 19…
15 July 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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