Booking an inspection
The department has implemented the Biosecurity Portal that allows the Australian importing industry to conveniently book and manage inspection bookings in a self-serve online location at any time.
The following clients are able to lodge their import inspection booking requests via the Portal:
- Approved Arrangements
- Customs brokers
- Freight forwarders
- Individuals without an ABN.
Should you still need to request an appointment for an import inspection using the manual form please complete the request for inspection form and email it to the department in the region where the cargo is being held.
If you have difficulty accessing these files, visit web accessibility for assistance.