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  2. Biosecurity and trade
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  5. Biosecurity Portal

Sidebar first - Import

  • Online services and systems
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Biosecurity Portal

Welcome to an easier way to do business

About the Biosecurity Portal

If you import cargo into Australia, you may need to book a time and place for the goods to be inspected.

Inspections may need to happen on arrival, at the seaport or airport, or at a third-party site that has been approved by the Department.

The new online Biosecurity Portal allows import clients to book and manage their import inspections at any time.

Who can use the Portal

The Biosecurity Portal currently supports all approved arrangements, brokers, importers, as well as freight forwarders, and clients who do not have an ABN.
Who cannot use the Portal?

Clients who require:

  • airway bill inspections
  • high volume specialist operators (HVSO) booking personal effects inspections
  • imported food virtual visual label inspections
  • bulk bookings/manned depots (recurring bookings only)

cannot use the Biosecurity Portal at this stage and should continue to use the existing email-based system.

Availability

The Portal is available in all regions for clients to lodge their import inspection requests.

Benefits

The Biosecurity Portal allows most import industry clients to book and manage inspections at any time in a single centralised online location. Features include the ability to:

  • Book, modify or cancel import inspection requests
  • View inspection requests and progress updates all in one location
  • Update your profile
  • View AIMS direction information.

As the Portal develops, we’ll add more features that will help importers save time and money.

Accessing the Biosecurity Portal

Once you have registered, you can access the Biosecurity Portal at:

Biosecurity Portal

Contact

Call 1300 170 852 (9am - 5pm AEDT Monday to Friday)

Email: biosecurityportal@awe.gov.au

Contacts

Call 1800 900 090

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Last updated: 19 July 2022

© Department of Agriculture, Fisheries and Forestry

We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.