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160-2025: Scheduled Outage: Wednesday 28 May to Thursday 29 May 2025 – Multiple Systems

26 May 2025Who does this notice affect?All clients who will be required to make an online payment during this planned outage.All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions System (BICON) during this planned outage.All…
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157-2025: List of unregistered treatment providers update: treatment provider unacceptable – SEVEN DASHERS IMPEX PRIVATE LIMITED (AEI: PK0010TP)

22 May 2025Who does this notice affect?Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, offshore treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal agents and master consolidators.What has changed?Following…
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126-2019 - BICON invoicing services, COLS, OPP and PEBS and PEMS unavailable from 23:00 Thursday 08 August to 05:00 Friday 09 August 2019 (AEST)

5 August 2019Who does this notice affect?All clients attempting to access invoices using the Department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.All importers…
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42-2019 - BICON, COLS, EXDOC, MARS, PEBS and PEMS unavailable from 00:01 to 03:00 Friday 29 March 2019 (AEDT)

26 March 2019Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned outage. All importers and customs brokers who will be…
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354-2025: Services Restored: Saturday 18 October 2025 – DAFF messaging (external emails being sent to departmental mailboxes)

18 October 2025Who does this notice affect?All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo Report Personal Effects (PE)Approved…
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348-2025: Unplanned Service Disruption: Thursday 16 October 2025 – Biosecurity Portal

16 October 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.InformationStart time:As of: 12:00pm Thursday 16 October 2025 (…
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338-2025: Scheduled Service Disruption: Thursday 09 October 2025 – Biosecurity Portal (Other User), AAMP

09 October 2025Who does this notice affect?Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).Approved arrangements operators, customs brokers, importers, manned depots, and freight…
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322-2025: Scheduled Service Disruption: Saturday 20 September 2025 – Multiple Systems

18 September 2025Who does this notice affect?Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).All importers and customs brokers who will be required to lodge imported cargo…
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264-2025: Brown marmorated stink bug (BMSB) season industry information sessions

12 August 2025Who does this notice affect?Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, Master Consolidators, treatment providers, Biosecurity Industry Participants, importers, customs brokers, and principal agents— associated with importing goods…
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243-2025: Services Restored: Sunday 27 July 2025 – COLS, DAFF messaging

27 July 2025Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.All clients submitting the below declarations, including those anticipating responses from the department in relation to…
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