How to access NEXDOC
You will only be able to use the Next Export Documentation System (NEXDOC) once your commodity has been introduced into the system. Find out how we are transitioning commodities to NEXDOC.
There are three ways you can access NEXDOC:
You will also need to register as a user.
Register as a user
Before you can use NEXDOC, you will need to register as a user via the online service portal even if you are using a third party software to access the system.
Buy third party software
You can connect to NEXDOC using software available from third party providers.
Current EXDOC software users
If you are currently using EXDOC, you will need to upgrade your current software to access the new NEXDOC system.
Start preparing to access NEXDOC before your commodity module is added. Contact your software provider to find out what you need to do.
Available upgrades
Upgrades to software packages will be available as we roll out each of the commodity modules.
Check when we are transitioning new commodities to NEXDOC.
New users
If you do not currently use EXDOC software, but you would like to interact with NEXDOC using commercially available software, you will need to buy a software package. Alternatively, you can use the NEXDOC portal for dairy.
If you would like to print certificates and other export documents at your own office, check printer requirements that you need to meet.
Each software package is different. Some provide whole of documentation solutions and you should ensure that you select a package that meets your business needs.
Before you buy, check:
- level of client support provided
- maintenance agreements
- cost
- whether it is fit for your purposes
Contact an accredited software supplier.
Use the NEXDOC portal
You can also access NEXDOC through our new NEXDOC portal which went live on Monday 31 May 2021 for dairy. This allows direct access to the system through our website.
Virtual drop-in sessions are also available via Microsoft Teams, for exporters to ask questions they may have on using the NEXDOC portal to lodge request for exports (REX's). These sessions will be held on:
- Wednesday 16 June 11.00am – 12.00pm
- Wednesday 30 June 11.00am – 12.00pm
- Wednesday 14 July 11.00am – 12.00pm
- Wednesday 28 July 11.00am – 12.00pm.
Click the link of the day and time you would like to attend to join the session.
Pay an export agent
Find out more about export agents on the Austrade website.
If you want to provide an export agent service:
- contact an accredited software supplier
Check printer requirements
If you are printing your own certificates, your printer must:
- be located in Australia
- be a duplex laser printer
- support at least 600dpi
If you need any assistance with mapping printers to your software, please contact your software provider in the first instance.