How to access NEXDOC
You will only be able to use the new Export Documentation System (NEXDOC) once your commodity has been introduced into the system. Find out how we are transitioning commodities to NEXDOC.
There are three ways you can access NEXDOC:
You will also need to register as a user.
Register as a user
Before you can use NEXDOC, you will need to register as a user. You will need to do this even if you are using a third party to access the system.
Check our project updates to see if your commodity is available.
You can connect to NEXDOC using software available from third party providers.
Current EXDOC software users
If you are currently using EXDOC, you will need to upgrade your current software to access the new NEXDOC system.
Start preparing to access NEXDOC before your commodity module is added. Contact your software provider to find out what you need to do.
Upgrades to software packages will be available as we roll out each of the commodity modules.
Check when we are transitioning new commodities to NEXDOC.
If you do not currently use EXDOC software, but you would like to interact with NEXDOC using commercially available software, you will need to buy a software package.
The table below lists a number of registered companies that are offering software packages for exports of Other Goods.
Software suppliers supporting other goods
Acme Trade Group||Level 14, 70 Pitt Street, Sydney, NSW 2000 Australia||Phone: 1300 848 338|
|BSM Global Pty Limited||Level 57, MLC Centre|
19-29 Martin Place, Sydney NSW 2000
|Phone: +61 (02) 9238 2007|
Mobile: +61 (0) 426 237 330
|essDOCS Australia Pty Ltd||4 Greenhill Road|
Wayville SA 5034
|Phone: (08) 7123 4150|
|Silicon Crafts Pty Ltd||Unit 4,|
No 7 Packard Avenue
Castle Hill NSW 2154
|Phone: (02) 9899 2000|
Fax: (02) 9659 5360
|Syscob Pty Ltd||4 Geelong Road|
WERRIBEE VIC 3030
|Phone: (03) 9731 0762|
Fax: (03) 9731 0742
|WiseTech Global||Unit 3a, 72 O'Riordan Street|
Alexandria NSW 2015
|Phone: (02) 8001 2200|
Fax: (02) 9025 1199
If you would like to print certificates and other export documents at your own office, check printer requirements that you need to meet.
Each software package is different. Some provide whole of documentation solutions and you should ensure that you select a package that meets your business needs.
Before you buy, check:
- level of client support provided
- maintenance agreements
- whether it is fit for your purposes
Contact an accredited software supplier.
You can also access NEXDOC through our new online client portal. This allows direct access to the system through our website.
If you would like to print certificates and other export documents at your own office, check printer requirements you will need to meet.
Check our project updates for portal availability and commodity launch dates.
Find out more about export agents on the Austrade website.
If you want to provide an export agent service:
If you are printing your own certificates, your printer must:
- be located in Australia
- be a duplex laser printer
- support at least 600dpi