Levies Online Feedback Survey ​

* represents mandatory field

User Details

Usability

4. On a 1-5 rating scale, please check your satisfaction levels with the following processes.
(1 being Unsatisfactory and 5 being Excellent)

Registration process
Entering a return
Printing a return
The return process overall
Changing account details
Viewing a return
Training materials

Performance

5. How do rate the response time of Levies Online?
6. How would you rate the overall time taken in completing the form?
7. Have you used the customer service help desk? (If you answer Yes to this question please complete questions 8-9.)
8. How would you rate the assistance received from the customer service help desk.
9. Was your query/complaint resolved to your satisfaction?

Reliability

10. Did you experience any technical difficulties with Levies Online?
11. What type of internet connection did you use?
12. How would you rate the connection you were using? (1 being Unsatisfactory and 5 being Excellect)
13. Would you use the online lodgement service again?

General

Privacy Statement

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

The collection of personal information by the Department of Agriculture (the department) through this web form is for the purposes of enabling the department to contact you in relation to your inquiry and related purposes. If the relevant personal information requested in this web form is not provided by you, the department will be unable to contact you to resolve your inquiry.

Personal information may be disclosed to other Australian government agencies, persons or organisations where necessary for the above purposes, provided the disclosure is consistent with relevant laws, in particular the Privacy Act 1988 (Privacy Act). Your personal information will be used and stored in accordance with the Australian Privacy Principles.

This website is hosted on a public ASD certified cloud service by GovCMS through a contract arrangement with the Department of Finance. Information submitted through this web form may be stored on GovCMS for a short period.

See our Privacy Policy web page (http://www.agriculture.gov.au/about/privacy) to learn more about accessing or correcting personal information or making a complaint. Alternatively, telephone the department on +61 2 6272 3933.

Last reviewed: 4 November 2019
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