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Department of Agriculture

Breadcrumb

  1. Home
  2. Biosecurity and trade
  3. Import
  4. Arrival of goods in Australia

Sidebar first - Import

  • Import
    • Before you import goods
      • Seasonal measures for Brown marmorated stink bug (BMSB)
        • Guidance factsheets for conducting BMSB treatments
        • Preparing to import BMSB goods
        • BMSB Import scenarios FAQs
        • Safeguarding arrangements
        • Management of LCL/FAK containers
        • What happens to your goods on arrival
        • Management of vessels
      • How to import goods
        • Working with the import cargo and shipping industry
      • Preparing for import
        • Treating cargo outside Australia
          • Australian Fumigation Accreditation Scheme
          • AusTreat
          • Ethylene Oxide Offshore Treatment Providers Scheme
            • Pre-Shipment Treatment Import Certificate
          • Offshore Irradiation Treatment Providers Scheme
          • Pre-Border Biosecurity Treatment Providers
        • Sea container hygiene system
        • Specifications for sea freight container inspection stands
        • Cargo containers: biosecurity aspects and procedures
      • Sending your goods
        • Airports
          • First Points of Entry – information for arriving aircraft and goods
          • First points of entry - airport operator requirements
        • Seaports
      • Returning Australian products
      • Self assessed clearance cargo: how we work with industry
      • Temporary imports and events
      • Exhibitions, sporting, cultural and other events
    • Arrival of goods in Australia
      • Clearance and inspection
        • Abandoned goods notice
        • Air courier fees
        • Cargo compliance verification
        • Documentary requirements for imported goods
          • Lodgement of import documentation via email
          • Entity Identifier (AEI)
        • Clearance of cargo containers
        • Container and break bulk discharge
          • Notification form for container and break bulk arrival/s
        • Compliance-Based Intervention Scheme (CBIS)
        • Highly Compliant Importer (HCI) scheme
        • Request for biosecurity inspection at non-Approved Arrangement site
        • Request for inspection form
        • Request for permission to dispose of goods/conveyance
      • Approved arrangements
        • Automatic Entry Processing (AEP)
        • Applying for an approved arrangement
        • Third party assessors
        • Changes and variation to an approved arrangement
        • Suspending or revoking an approved arrangement
        • Variations, changes, suspensions and revocations to class 19 approved arrangements
        • Fit and proper person test
        • Annual charge - Approved arrangements
        • Approved arrangements general policies
        • Approved arrangements glossary
        • Imported biologicals
          • Responsibilities of AA site where imported biologicals are used in vivo
          • Where to get a QAP/in-vivo application form
        • Conditions for operating approved arrangements
          • Compliance classifications for approved arrangements class 19
          • Approved arrangement class 19.2 commodities
          • Broad spectrum disinfectants and sanitisers for use in approved arrangements
        • Approved arrangement search tool
        • Training and accreditation for approved arrangements
      • Post entry quarantine
        • Post Entry Biosecurity System User Guide
        • PEQ reservations questions and answers
      • Treatments, fumigants and providers
        • Biosecurity risk treatment guide
        • Biosecurity treatment result templates
        • Methodologies and documents for biosecurity treatments
          • Methyl bromide fumigation methodology – Prepare now for 2025 update
        • Sulfuryl fluoride detection and monitoring providers
      • Check cargo, containers and vessels for pests
        • Asian gypsy moth
        • Asian longhorned beetle
        • Asian tiger mosquito
        • Black spined toad
        • Brown mulberry longhorn beetle
        • Brown marmorated stink bugs
        • Burnt pine longicorn beetle
        • Country Action List (CAL) and risk vessels
          • Request to have CAL cargo transhipped without inspection form
        • Formosan subterranean termite
        • Giant African snail
        • Giant honey bee
        • Japanese sawyer beetle
        • Khapra beetle
        • Lesser auger beetle
        • Pine wilt nematode
        • Plant diseases
        • Weeds and seeds
    • Industry advice notices
      • 2025
      • 2024
      • 2023
      • 2022
      • 2021
    • Import fees and charges
    • Import forms
    • Online services and systems
      • Biosecurity Portal
        • Set up secure access to the Portal
        • Portal support
        • New release information
      • External Verification for eCertificates (EVE)
      • Biosecurity Import Conditions system (BICON)
        • BICON import permits
          • Importing COVID-19 Rapid Antigen Test (RAT) kits
          • Fit and proper test for import permit applicants
          • Standard permits for biological products
          • Importing test kits for foot and mouth disease or other notifiable animal diseases
          • Importing nucleic acid (genetic material), including synthetic nucleic acid
        • BICON software developers guide
        • Charges for import permits
        • Support using BICON
        • Register an account in BICON
        • Review of plant, animal and biological import conditions
      • Broker reports
      • Cargo Online Lodgement System (COLS)
        • COLS support
        • Lodging import documents
        • COLS minimum system operating requirements
        • COLS software developers guide
        • COLS registration information
      • Contingency arrangements for system outages
      • Electronic Certification (eCert) for imports
      • Approved Arrangement Management Product (AAMP)
      • Postcode delivery classifications
      • STEPS Program
    • Importing goods
      • Biological products
        • Application to change the end use of imported biological goods (repurposing)
        • Biological products forms
        • Biological Consultative Group
        • Checklist for importing biological materials
          • Animal Feed (including pet food, stockfeed, aquaculture feed and bait) checklist
          • Importing laboratory materials for use in non-laboratory animals
        • How to import animal derivatives and microbial goods into Australia - general information for importers
          • Application for transfer of biosecurity risk material
          • How to complete an Application to Import Biological Materials
        • Questions and Answers
      • Cats and dogs
      • External Territories
        • Indian Ocean Territories (IOT)
          • Import conditions for solanaceous produce
        • Norfolk Island plant biosecurity import conditions
        • Application for permit: External territories
        • Import conditions for public consultation
      • Fertiliser
        • Chemical and mined fertiliser
        • Level 1 gold supply chains
        • Organic fertiliser
      • Food
        • How to import food
          • Food Import Compliance Agreements
            • FICA audits
        • Inclusion of food safety requirements in BICON
        • Import requirements by food type
          • Importing food from New Zealand
          • Arachnids
          • Beef and beef products
          • Beef and beef products - raw
          • Berries
          • Bivalve molluscs
          • Caffeine products - pure and highly concentrated
          • Cassava chips
          • Cereal grains and cereal products
          • Cheese
          • Cheese - raw milk
          • Coconut and coconut meat
          • Coconut milk drinks
          • Crustaceans
          • Crustaceans - cooked
          • Finfish - processed
          • Fish - fresh, chilled, frozen - aquaculture
          • Fish - histamine susceptible
          • Fruit
          • Fungi - prohibited
          • Ham - uncooked slow dry cured
          • Hemp seeds and oil
          • Herbs - dried
          • Honey
          • Human milk and human milk products
          • Infant formula - powdered
          • Insects
          • Kava
          • Meat - processed and cooked
          • Meat - processed and uncooked
          • Meat and edible offal
          • Milk - dried
          • Novel food (non-traditional food)
          • Mini jelly cups containing konjac
          • Oil - Edible plant oil
          • Paprika
          • Peanuts
          • Pepper - dried
          • Pistachios
          • Plants - prohibited
          • Pomegranate arils
          • Poultry meat - cooked
          • Poultry meat and offal products
          • Poultry pate, paste and liver
          • Seaweed - brown
          • Sesame seeds and sesame seed products
          • Soy bean curd
          • Soy milk curd
          • Sports food - formulated supplementary
          • Tofu
          • Vegetables
          • All other food and beverages
        • Documents and declarations
          • Full Import Declarations
          • Declaring the producer of imported food
          • IFIS importer declarations
        • Inspection and testing
          • Imported Food Inspection Scheme
          • Book a laboratory
          • Food sampling
          • Failing food reports
          • Reconsideration and review of decisions
          • Holding orders
            • Previous years
          • Surveys and data
        • Appointed analysts
          • Testing imported food samples
          • Conditions for appointment as an analyst
        • Certification
          • Mandatory foreign government certification
          • Voluntary foreign government certification
          • Food safety management certificates
        • Notices
        • Legislation
      • Live animals and reproductive material
        • Animals on vessels
        • Application to import
        • Cats and dogs
        • Fees and charges
        • Fertile hatching eggs (poultry)
        • Horses
          • Importing horses - Notices to Industry and Forms
        • Invertebrates
        • Laboratory animals
        • Live aquarium (ornamental) fish
          • Approved Aquarium Chemicals, Treatments and Antibiotics
        • Livestock
        • Pet birds
        • Pigeons
        • Rabbits
        • Reproductive material (semen and embryos)
          • Importing livestock and equine reproductive material
        • Transit and transhipment of animals through Australia
        • Unique or exotic pets
        • Zoo animals
      • Major resources and energy sector
        • Biosecurity Management Plan Template
        • Industry Cargo Inspection Report template
        • Industry Vessel Cleanliness Inspection Report Template
        • Sail-Away Report template
      • Motor vehicles, motorcycles and machinery
      • Movement advice animal transport equipment
      • Plants and plant products
        • Bulk grain
          • Bulk grain guidance and templates
          • Managing the biosecurity risks of imported bulk grain
        • Cut flowers and foliage
          • Managing pests
          • Supply chain management system requirements
          • Importing cut flowers for commercial use guide
        • Food, drink and supplements
        • Fresh produce
        • Live plants
          • Approved sources of Phalaenopsis
          • Approved sources of tissue cultures free of media
          • Emergency measures for Xylella
          • Live plant forms
        • Managing plant imports biosecurity risk
        • Plant-based animal feed
          • Guide to engaging and undertaking third party audits of processed plant-based stockfeed facilities
          • Infographic - importing processed plant-based animal feed
          • Plant-based animal feed and fertiliser forms
          • Requirements for facilities manufacturing and exporting processed plant-based stockfeed and their ingredients to Australia
        • Plant products applied to soils and plants
        • Seeds for planting
          • Applications for approval of new phytosanitary treatments for seeds
          • Coversheet for seed for planting consignments
          • Department approved seed purity testing laboratories
          • Emergency measures: Tomato brown rugose fruit virus
          • Emergency measures for tomato and capsicum seed: Tomato mottle mosaic virus Questions and Answers
          • International Clean Seed Pathway Workshop
          • Pathogen test request form
          • Reviewing laboratory test reports checklists
          • Seed contaminants and tolerance tables
          • Vegetable seeds policy review
        • Plant research material
        • Processing imported plant material in Australia
        • Timber, bamboo and wood products
          • Treatments for timber and timber products
            • Timber permanent preservative treatment requirements
              • Approved timber permanent preservative formulations
              • Timber preservation standards
          • Canadian Sawn Wood Certification Program (CSWCP)
          • Imports for non-commercial (personal) use
          • Types of timber, bamboo, and related products
          • Non-standard import permits for timber and plant products not for human consumption
      • Timber and bamboo packaging
        • Bark on timber packaging and dunnage
        • ISPM 15 for solid wood packaging
      • Uncooked prawns
        • Par-cooking BBC prawns
        • Uncooked prawn consignments
      • Urban search and rescue taskforces

Arrival of goods in Australia

The Department of Agriculture, Fisheries and Forestry uses a range of scientific, intelligence and evidence-based information to set the measures for managing risks associated with arriving goods and cargo. This includes targeting containers:

  • that pose greater biosecurity risks
  • are from known high-risk pathways such as Country Action List (CAL) countries
  • are from countries with seasonal or emerging pest risks
  • are within Australia - depending on the location of the final delivery address.

We also conducts routine verification activities on arriving cargo and surveillance activities around wharf areas and empty container parks, to monitor for exotic insects and pests.

You can help the on-arrival clearance process of sea containers by ensuring:

  • your container is free of biosecurity risk material
  • you have the correct documentation has been lodged
  • your goods and any packing materials meet the department’s import conditions. This includes determining whether you need an import permit before shipping goods to Australia. This information can be obtained from BICON.

We target a range of high-risk pests and contaminants (such as soil) on imported sea containers and non-containerised (break bulk) goods.

Sea containers and breakbulk cargo from countries and ports identified as having high levels of contamination, or high-risk pests, are considered to be high-risk pathways. We refer to these as Country Action List (CAL) locations.

Sea containers and break bulk cargo that originate or arrive from these countries or ports, or that tranship through them, are called CAL cargo.

Due to the increased risk, all CAL cargo is subject to heightened biosecurity measures on arrival. This includes mandatory six-sided inspection of external surfaces, and the internal surfaces of empty containers, on wharf at the port of discharge before release.

Individual goods and commodities on or within, sea containers are subject to relevant individual biosecurity import conditions on arrival in Australia. Import conditions for goods arriving in Australia can be found on BICON. It may include the need for further inspection.

We have a government to industry initiative known as the Sea Container Hygiene System (SCHS) to clean and treat containers at the port of loading. The SCHS gives us confidence that containers shipped from recognised facilities and load ports, arrive in Australia free from biosecurity concerns. It allows us to recognise compliant entities with reduced intervention on arrival. This ensures the timely release of cargo from the wharf and a reduction in associated costs.

All sea containers that will be unpacked in rural areas must undergo a Rural Tailgate inspection (RTG) at the port of discharge. The requirement for an inspection is based on delivery postcode classifications.

A departmental officer can conduct a RTG at an approved metropolitan Approved Arrangement (AA) site and selected wharf locations. When class 14.4 AA conditions are met, an approved Biosecurity Industry Participant (BIP) can also conduct an RTG inspection at a metropolitan AA site.

During a RTG, a biosecurity officer or approved BIP will inspect all external surfaces, including the underside, of the container. They will then open the container doors and inspect the doors, seals, walls and floor area for signs of biosecurity risk material. This includes inspecting for animals, invertebrates, plant or animal material, soil and other contaminants.

The following exceptions require an external container inspection only:

  • consignments containing dangerous goods
  • consignments containing hard frozen goods
  • returning Australian meat goods
  • diplomatic consignments
  • ISO tanks

Departmental rural tailgate inspection requirements

The initial inspection must be conducted on:

  • a registered truck, with a registered skeletal trailer that allows good visibility under the container
  • a registered truck, with a registered flatbed trailer with height-extended twist locks where the container is raised above the flatbed platform to allow for good visibility under the container
  • a sea container inspection stand that complies with the specifications for sea freight container inspection stands.

The AA site must have an approved container inspection stand and wash bay. This is in case external contamination on the container is detected. If detected, cleaning and reinspection are required. Re-inspection of the container can only be performed on the inspection stand.

We have implemented an approved arrangement, AA class 14.4 -Rural tailgate inspection. This arrangement is integrated with BICON, and approved arrangement class 19. Class 14.4 authorises the Biosecurity Industry Participant (BIP), operating either a class 1.1 or class 1.3 sea and air freight depot with approved class 4.3 wash bay facilities, to conduct the rural tailgate inspection on certain containers destined for unpack in a rural classified location.

The scope for eligible class 14.4 sea containers includes:

  • Impediment free containers, or
  • Containers where the commodity has been assessed and released on documentation by the department or by accredited persons (where currently permitted), or
  • Containers with commodities requiring mandatory treatment prior to a rural tailgate inspection being performed.

OUT of scope for class 14.4 includes:

  • Prefabricated office/accommodation units (built as or shipped in a sea cargo container). These goods will continue to be managed under the BICON  Prefabricated office, accommodation units and caravans case. Where destined for a rural delivery, a departmental rural tailgate inspection will be required. 
  • Containers where the commodity requires an inspection prior to being released from biosecurity control.

Where contamination is found that is not permitted to be managed by BIPs, or where any biosecurity risks of concern is found within the container, it must be immediately reported to the department, as per the approved arrangement class 14.4 conditions.

Lodging under the approved arrangement class 19 

Class 19 accredited persons can self-direct eligible sea containers for a rural tailgate inspection at an AA class 14.4 site, using one of two AA class 19.1 concern types:

  • RUAA (internal and external rural tailgate inspection)
  • REAA (external only rural tailgate inspection).

Further details are available in the Requirements and conditions for approved arrangement class 19.1: non-commodity for containerised cargo policy.

The interim lodgement process published in January 2024: Industry Advice Notice 24-2024  has been removed.

Class 14.4 Industry support material

The class 14.4: Rural tailgate inspection informative text and Class 14.4: Rural tailgate inspection awareness video provide detailed information to assist class 14.4 BIPs comply with the conditions of their arrangement.

Support materials include:

  • information on industry direction types
  • identification and management of biosecurity risks with the container
  • release of containers from biosecurity control
  • reporting of inspection outcomes to the department.

Class 14.4: Rural tailgate inspection informative text

Class 14.4: Rural tailgate inspection awareness video

Download

Rural tailgate video transcript (PDF 132 KB)
Rural tailgate video transcript (DOCX 239 KB)

If you have difficulty accessing these files, visit web accessibility for assistance.

Dangerous and/or Hazardous Goods: External inspection Direction

If it is known or there is any indication that a container is carrying dangerous goods we will not require the BIP to perform an internal container inspection. An external only inspection direction must be sought and conducted.

The Container Inspection Record must reflect that the goods were identified as dangerous. This prevents delays in processing and ICS Clear status.

We define dangerous goods as consignments or goods which present a potential work health and safety risk such as:

  • explosives
  • gases
  • flammable liquids
  • flammable solids
  • oxidising substances
  • toxic and infections substances
  • radioactive material
  • corrosives
  • other hazardous material.

Importers of dangerous goods will remain responsible for:

  • providing evidence that acceptable packing and dunnage was used in the consignment
  • advising us any contamination or non-compliant packaging or evidence of pests found when unpacking the container/s.

Release from biosecurity and documentation requirements for Class 14.4

The release from biosecurity and documentation requirements for class 14.4 on inspected sea containers are different to those for a departmental performed inspection.

Class 14.4 BIPs are authorised to release containers from biosecurity control where the container is determined to be free of biosecurity risk material and a record of the release from biosecurity control has been created by the BIP to meet the conditions of their arrangement. The BIP record of release from biosecurity control forms the legislated legal document for release from biosecurity control under the Biosecurity Act 2015.

BIPs may allow the container to leave the biosecurity area and the approved arrangement site (even where a ‘conditional clear’ status still exists in the Integrated Cargo System). We do not issue a notice of release (final and release directive notice) for containers released from biosecurity control by a BIP approved for class 14.4. The record of release replaces this notice.

While BIPs are not required to provide the record of release to the importer or agent (broker) for the container, it is encouraged. Importers or their agents may seek a copy of the record of release from the BIP for their own record keeping and assurance purposes. The transfer of this information between industry parties is subject to commercial arrangements and not regulated by AA class 14.4 conditions.

Once we receive the BIP’s container inspection record information, the departmental entry is finalised, and the Integrated Cargo System (ICS) updated to show a ‘clear’ status.

Departmental Auditing

In AA class 14.4, the legislative ‘release point’ is the BIP’s creation of a record of release from biosecurity control document. Auditors may ask BIPs for this document when assessing compliance activities. Departmental auditors are aware of the class requirements. They will not request a department-issued notice of release (final and release directive notice) for containers released under AA class 14.4.

Departmental auditors can verify BIP Container Inspection Record outcomes regardless of how they are submitted. They can use the biosecurity portal, PDF form or third-party app. Submissions reported via the biosecurity portal will be assessed against the status of ‘submitted’.

Lodgement of inspection results

Class 14.4 BIPs can lodge container inspection outcomes using 1 of 3 different methods,

  • the Biosecurity Portal
  • the Rural tailgate container inspection record PDF
  • Submission via a third party application.

The preferred method of lodgement is via the portal. It provides live verification of data being entered to immediately identify errors and reduce processing times. The portal also provides the BIP with a wholistic view of relevant class directions and status.

It is important BIPs do not submit container inspection information using more than one method. This will cause unnecessary delays in container inspection records being finalised and ICS status updated.

Further information and reference materials

  • For operational assistance with class 14.4 directions contact the Tailgate team.
  • Quick reference guides on using the Biosecurity portal, including lodgement of inspection results are available on our biosecurity portal support webpage.
  • Information on class 14.4 conditions can be found on our Approved Arrangements webpage.

For questions regarding rural tailgate Inspections performed by us or a Biosecurity Industry Participant under Class 14.4 contact Sea Cargo Policy.

Our import conditions information system (BICON) sets out advice for certain imported goods that require a biosecurity inspection at the port of discharge before movement off wharf.

The goods will be directed to move to an Approved Arrangement (AA) site if:

  • the inspection cannot be completed on wharf
  • biosecurity risk material is identified by our department
  • the discharge wharf does not have suitable facilities to manage the risk onsite.

If the external biosecurity risk material (soil, plant or other contamination) is likely to dislodge during movement to the AA, the biosecurity officer will direct that the goods be tarped before movement.

Depending on the level of biosecurity risk material identified, there are different types of tarping requirements to manage any loss of risk material during transport. They are:

  • Full tarping - Where contamination is present on multiple surfaces of the container or break bulk goods
  • Partial tarping - Where contamination is only identified underneath or in a specific area of the container or break bulk goods
  • Containerisation of the goods (if possible) or use of enclosed car carrier for vehicles.

Goods directed to remain on wharf and to be tarped (e.g. those awaiting export for not meeting seasonal pest measures or specific commodity import conditions) and goods subject to approved onshore BMSB requirements remain subject to relevant departmental verification activities.

Approved Arrangement responsibilities for tarped and moved goods

We no longer require a verification inspection to be conducted by a biosecurity officer on most tarped goods before movement off wharf for treatment or further inspection.

To ensure ongoing monitoring of tarping activities, the receiving AA site must conduct a visual verification of the goods tarped on arrival. We may also conduct random surveillance activities to ensure that biosecurity risk during movement is being maintained.

Industry should report tarping issues using the online Reportable biosecurity incident form. Once reported, the goods may be actioned by the AA as per the direction requirements, unless live pests, invertebrates or animals are found.

If live pests are found on arrival or during removal of the tarping, contact us immediately by calling the See. Secure. Report hotline 1800 798 636.

Biosecurity Industry Participants verifying the tarp must be an accredited person.

Important: The BIP who applies the tarpaulin on wharf before movement must not be the same BIP who verifies the tarpaulin upon arrival to the AA site. This ensures that transparency and accountability of the process is maintained, especially when concerns with the tarping are required to be reported to the department.

Industry support material

To support industry in the application and verification of tarped goods, including Country Action List goods, we have published new support material:

Download

Industry reference guide for tarping imported goods (PDF 6.1 MB)
Industry reference guide for tarping imported goods (DOCX 1.3 MB)

If you have difficulty accessing these files, visit web accessibility for assistance.

Exporters and shippers should ensure that containers are cleaned internally and externally, and that the integrity of the containers is maintained during packing and transport.

Before shipping, particular attention should be given to the:

  • bottom rails of containers
  • inside of forklift pockets
  • lock fittings (in and around)
  • the underside and cross members
  • the door seals
  • the top of the container.

The Container Transport Unit code provides advice on the safe packing and transport of sea containers as well as phytosanitary measures. Annex 6 provides information on minimising the risk of recontamination. This includes measures to remove and manage biosecurity risk material.

Cross contamination can occur at any stage of the pathway where suitable measures are not in place to manage biosecurity risks.

The main types of contaminants found on surfaces of sea containers include:

  • Insects – a range of insects can lodge themselves or build nests on shipping containers. This includes ants, wasps, bees, beetles, moths and spiders.
  • Snails – exotic snails such as the giant African snail and other snail species.
  • Animals – rodents, geckos and toads are the main vertebrates found in and on shipping containers.
  • Animal matter – includes animal and bird faeces, bones, skin and hair.
  • Plants – plants can grow on shipping containers if residual seed has been allowed to germinate with or without contaminating soil. Other plant matter includes leaves, plant pathogens and other plant material.
  • Soil – soil and soil related contaminants - especially in forklift pockets, twist lock fittings and underside and cross members.
  • Fungi – fungi and other airborne spores that can lodge and grow on any soil on container surfaces.

The Biosecurity risk treatment guide has information on our approved treatment options to address specific biosecurity risks.

Industry must be aware of seasonal measures and new and emerging requirements before shipping goods and cargo into Australia.

Brown marmorated stink bug (BMSB)

To manage the seasonal risk of BMSB (Halyomorpha Halys), we implement additional measures each year. These apply to targeted goods that are:

  • manufactured in, or shipped from, target risk countries
  • that have been shipped during the BMSB risk season
  • loaded on vessels that berth, load or tranship from target risk countries within the same period.

Further information is available on the BMSB Webpage.

Khapra Beetle

Khapra beetle (Trogoderma granarium) is a small but serious pest.

We are implementing actions to address the risk of khapra beetle entering Australia. These actions are being implemented in phases, and have changed import conditions for plant products and sea containers.

Further information is available on the Urgent actions to protect against khapra beetle webpage.

We undertake regular monitoring, surveillance and response measures, such as Cargo Compliance Verification (CCV) inspections, at and around wharf areas and empty container parks, for unwanted exotic pests.

We also work closely with state and territory agencies and industry during heightened biosecurity periods such as brown marmorated stink bug season or where post-border detections have been identified.

Goods arriving in Australia can often be cleared by us using declarations and information provided by the importer. To decrease the likelihood that your goods will need to be opened and inspected, provide all required documents that need to accompany your goods.

We will issue the importer with a directive that goods are released from biosecurity control or if any actions are required such as:

  • inspection
  • treatment
  • isolation
  • hold pending further information or insect identification.

For further information on our approach to imported cargo is on the Imported Cargo Compliance factsheet or on the Clearance and inspection webpage.

It is important that biosecurity incidents are reported as soon as practicable to limit the risk associated with any pest or disease entering, establishing or spreading into Australian territory.

You are required by law to report certain biosecurity incidents if you are:

  • a person in charge of goods subject to biosecurity control, or an exposed good order
  • a person in charge of an aircraft or vessel carrying goods subject to biosecurity control, or an exposed goods order
  • you become aware of a reportable biosecurity incident in relation to those goods.

A report can be made by calling 1800 798 636 or by completing the Reportable Biosecurity Incident form.

See.Secure.Report

If you see a biosecurity risk that you think may have hitchhiked to Australia, secure the goods to limit the movement where possible, and immediately report it to the department on 1800 798 636 or complete the online form.

General enquiries

Call 1800 900 090

Contact us online

Report a biosecurity concern

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Page last updated: 25 February 2025

We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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